Service Manager

1 week ago

Diggers Rest, Victoria, Australia Xcede Full time $104,000 - $130,878 per year

Job Title:
Service Manager - AWS Cloud migration

Contract:
6 Months (Freelance)

Location:
Hybrid with Eastern EU travel up to 50% (Expenses covered*)

We're looking for a Service Manager to support a 6-month AWS Cloud migration project. You'll manage service delivery, coordinate stakeholders, and ensure ITIL processes are followed throughout the transition.

Responsibilities:

  • Oversee service delivery during AWS migration
  • Manage incidents, problems, and change in line with ITI
  • Drive project milestones and ensure service continuity
  • Liaise with business, IT, and third-party vendor
  • Report on performance, risks, and progress

Requirements:

  • Proven Service Manager experience on large project
  • Strong AWS cloud migration knowledge
  • ITIL certified
  • Solid project management skills
  • Stakeholder management across business and technical teams
  • Willingness to travel to EU sites as needed

*We are awaiting confirmation on which expenses can be claimed and to what extent. Eligibility will depend on your home location.

Please enquire if you have any questions on the above.

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