Medical-Health Receptionist
4 days ago
Position Overview
In the light of practice growth and restructure, we are hiring another Medical-Admin Receptionist. As a first point of contact for clients and visitors, this role is important to providing a professional and welcoming environment. Importantly, the primary focus will be supporting the team in providing smooth day-to-day operations through reception duties, appointment scheduling, client service, and a variety of administrative tasks.
Key Responsibilities
Reception & Client Service
- Greet clients and visitors warmly and professionally, creating a welcoming environment.
- Manage incoming phone calls, emails, and client inquiries in a courteous and timely manner.
- Manage client scheduling, reminder calls, and calendar management for clinicians.
- Handle billing and payment processing, including Medicare, NDIS claims, and private health insurance.
- Maintain confidentiality and discretion when handling sensitive client information.
Administration & Support
- Assist with administrative duties as needed.
- Perform data entry, prepare reports, and assist with general office tasks.
- Contribute to improvements in office systems and procedures.
Team Support & Communication
- Work closely with clinical staff to ensure smooth coordination between reception and clinical services.
- Communicate professionally with staff, clients, and visitors to maintain a positive working environment.
Key Qualities & Attributes
The ideal candidate will demonstrate:
- A strong client service focus with a professional, empathetic, and approachable demeanor.
- Excellent organizational skills, including the ability to manage appointments and prioritize tasks.
- High attention to detail, particularly in scheduling, billing, and maintaining client records.
- A collaborative and positive attitude, promoting a friendly, team-oriented atmosphere.
- Clear, confident communication skills, both written and verbal.
- A warm, engaging personality that supports both clients and staff in a positive manner.
Essential Experience & Skills
- Prior experience in a medical or allied health receptionist or administrative role.
- Familiarity with Medicare, NDIS, and private health billing processes.
- Proficiency in Microsoft Office and general IT systems.
- High commitment to confidentiality, professionalism, and ethical standards.
Desirable Experience
- Experience in a busy multidisciplinary medical or healthcare environment.
- Experience in handling client inquiries and delivering excellent customer service in a healthcare setting.
Selection Criteria
- Experience and Skills: Minimum 2-3 years prior experience as outlined above
- Client Relations: A reliable, professional, and client-focused approach to all tasks.
- Communication Skills: Strong verbal and written communication with a warm and friendly demeanor.
- Organizational Skills: Proven ability to manage multiple tasks, prioritize effectively, and keep things organized.
- Team Support: Ability to work as part of a team and contribute to a positive workplace culture.
Position Type: Permanent, Full-time
Reporting To: Admin Support Coordinator
Application Process
To apply for this position, it is important to submit the following:
- Cover Letter: Specifically addressing the essential experience and selection criteria above.
- Curriculum Vitae (CV): Detailing your professional experience and qualifications.
- Photo: Optional, but preferred for ease of reference.
Contact Information
For further information about EduCare and MindCare, visit our websites EduCare and MindCare. For inquiries about the position, please contact Dr Bruce R Youlden via email at or by mobile at
Note: Only shortlisted candidates will be contacted. Thank you for your interest
-
Medical Receptionist
6 days ago
Croa, New South Wales, Australia Medical centre Full time $40,000 - $80,000 per yearWe are looking for new members to join our team. We are looking for a dedicated medical receptionist (part time or full time casual) to join our friendly General PracticeOur medical Centre is located near the beautiful Cronulla Beach with easy access by train, bus or car.For medical receptionist position ( FT or PT), previous medical receptionist experience...
-
Medical Receptionist
4 days ago
Newcastle, Maitland & Hunter, Australia Peppertree GP Medical Centre Full time $45,000 - $65,000 per yearMedical Receptionist / Administrator - Casual - pay negotiable depending on experienceAbout Us:Peppertree GP is the largest medical practice in Medowie, with a team of 11 highly skilled GPs supported by nurses, allied health professionals, and dedicated administrative staff. Recognised as a leader in community healthcare, Peppertree GP has quickly become one...
-
Medical Receptionist
2 weeks ago
Maitland, Australia Central Maitland Medical Centre Full timeExperienced Medical receptionist preferred, administration experience essential Medical Receptionist, administration duties at a busy Medical Centre. A casual position possibility of 2 to 3 days per week. Experience preferred, administration experience is essential. LEA123
-
Medical Receptionist
2 weeks ago
Thirlmere, New South Wales, Australia Thirlmere Doctors Medical Centre Full time $55,000 - $65,000 per yearAre you a warm, organised and proactive individual with a passion for healthcare and patient care? We're looking for a Medical Receptionist to be the welcoming face of our busy and caring general practice.We are a well-established, AGPAL accredited general practice committed to providing high-quality, patient-centred care to our diverse community.Key...
-
Medical Receptionist
3 days ago
Elizabeth, South Australia Better Medical Full time $45,000 - $60,000 per yearA casual opportunity exists for a Medical Receptionist to join Family Health Group on a Casual basis, based at Elizabeth Family Health Care. Ideally, successful candidates will have previous experience in a similar role or the health industry. Perfect for candidates with a professional approach, 'can-do' attitude, and flexible availability.Work with a...
-
Medical Receptionist
4 days ago
Newcastle, Maitland & Hunter, Australia Frontier Dermatology Full time $60,000 - $80,000 per yearMedical ReceptionistFrontier Dermatology is a dynamic patient-focused practice located in Charlestown. We are at the forefront of evidence-based dermatology, offering specialised medical, surgical, and cosmetic services. Our staff are valuable and integral members of our team.We are seeking an experienced medical receptionist to join our supportive and...
-
Medical Receptionist
4 days ago
Newcastle, Maitland & Hunter, Australia Independent Practitioner Network Full time $45,000 - $60,000 per yearCasual role (approximately 32 hours per week)Glendale Medical CentreIPN Medical Centres support the Australian community, operating over 150 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.About the...
-
Medical Receptionist
6 days ago
Wantirna South, Australia All Medical Full timeAll Medical requires an experienced Receptionist with adequate experience in: - Welcoming patients and visitors, using medical software, answering phones and enquiries. - Scheduling appointments, assisting patients, keeping a clean and calm reception area. - Processing billing and payments - Liaising with Medicare and other providers. - Scanning, filing and...
-
Medical Receptionist
13 hours ago
Newcastle, Maitland & Hunter, Australia Wasthuhewa Family Trust Full time $45,000 - $60,000 per yearMedical Receptionist required for 2 days per week in a busy skin cancer clinic in Medowie NSW.Candidates must have Australian work eligibility through citizenship, permanent residency, or valid work visa.Specific weekdays for this 2-day position to be confirmed during application process.Previous experience very much an advantage, including Best Practice...
-
Medical Receptionist
3 days ago
Narre Warren South, Australia Cenna Medical Centre Full time**PREVIOUS CANDIDATES PLEASE DO NOT RE-APPLY** **About us** We are a clinic located in Narre Warren South (2 x Drs & Allied Health Team). We are a small close team who work together cohesively to achieve the best Patient care for all who attend our clinic. We are currently seeking a mature minded person with a positive and caring attitude who is committed...