Customer Service Officer

8 hours ago

Echuca Victoria, Australia Campaspe Shire Council Full time $73,000 - $77,000 per year
Customer Service Officer

Tenure: Temporary (12-month contracts)

Remuneration: $73,678 to $77,339 (pro-rata) + superannuation & leave loading

2 Opportunities Available:

Tongala & Rochester:Part time - 24 hours per week (Monday, Thursday and Friday)

Echuca & Kyabram: Full time

Do you take pride in providing exceptional customer service and thrive in a diverse, fast-paced environment?

Campaspe Shire Council is seeking passionate and driven Customer Service Officers to help deliver high-quality services to our community.

This dynamic role involves working across various locations and engaging in a range of activities including our networked call centre and customer facing centres. If you are driven in delivering exceptional service, resolving customer inquiries, and creating positive experiences each and every time, we would love to hear from you

* This role is an on-stie role and staff may be rotated between Council offices from time to time. While each position has a designated primary location, Customer Service Officers may occasionally be required to work from other service centres. Please note that duties may vary depending on the location. *

To be successful for this role you will require:

  • Certificate III in Business Administration (or equivalent) or relevant on-the-job experience.
  • Competency in Microsoft Office - particularly Word and Excel - along with corporate information systems.
  • Proven ability in a professional environment to possess attention to detail, problem solving capabilities and to communicate information with clarity and accuracy.
  • Victorian Working with Children Check and Valid National Police Check.
  • Valid Driver's Licence.

What's in it for you:

  • Engage in a meaningful role within a values driven organisation.
  • Government Salary Sacrifice options.
  • On-the-job training on our products and services with career progression opportunities.

For more information, please contact Kimberli Storer - Customer Service Team Leader, on

To apply or to view a copy of the position description: Please visit the careers section on Council's website and follow the instructions.  

Applications close: Midnight, Sunday 26 October 2025.

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