Customer Service Officer

2 days ago

Echuca Victoria, Australia Campaspe Shire Council Full time $43,000 - $63,000 per year

Tenure: Casual

Location: Various – service centres across the municipality

Remuneration:$36.34 per hour + 25% casual loading and superannuation

Do you take pride in providing exceptional customer service and thrive in a diverse, fast-paced environment?

Campaspe Shire Council is seeking a passionate and driven Customer Service Officer to help deliver high-quality service to our community.

This dynamic role involves working across various locations and engaging in a range of activities including our networked call centre and customer facing centres. If you are driven in delivering exceptional service, resolving customer enquiries, and creating positive experiences each and every time, we would love to hear from you

To be successful for this role you will require:

  • Certificate III in Business Administration (or equivalent) or relevant on-the-job experience.
  • Competency in Microsoft Office - particularly Word and Excel - along with corporate information systems.
  • Proven ability in a professional environment to possess attention to detail, problem solving capabilities and to communicate information with clarity and accuracy.
  • Victorian Working with Children Check.
  • Valid National Police Check.
  • Valid Driver's Licence.

What's in it for you:

  • Engage in a meaningful role within a value-driven organisation.
  • Government Salary Sacrifice options.
  • On-the-job training on our products and services with future promotional opportunities.

For more information, please contact Kimberli Storer - Customer Service Team Leader, on

To apply or to view a copy of the position description: Please visit the careers section on Council's website and follow the instructions.  

Applications close: Midnight, Sunday 26 October 2025.

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