Assistant Night Manager

Rydges Melbourne is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

About Rydges

Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.

About the Role

As Assistant Night Manager, you will play a key role in ensuring smooth overnight operations of the hotel and delivering a warm, personalised experience for our guests. In addition to managing the roles responsibilities, you will step up to cover the Night Manager's days off, overseeing all night operations and maintaining the safety and security of guests, staff, and property. You will monitor the performance of the Rooms Division and F&B departments in the absence of their Heads of Department, ensuring service excellence across the hotel. Reporting to the Rooms Division Manager, you will collaborate closely with teams including Housekeeping, Sales & Marketing, Reservations, Maintenance, and F&B to create an exceptional guest experience.

Key Responsibilities

• Deliver warm, professional service while efficiently checking guests in and out.
• Assist with night operations and deliver a warm, personalised welcome experience for guests.
• Step up to cover Night Manager days off, overseeing all night operations and ensuring safety and security of guests, staff, and property.
• Monitor and support the performance of Rooms Division and Food & Beverage departments overnight.
• Collaborate with all hotel departments to maintain service standards and resolve operational issues.
• Complete accurate night audit tasks and ensure compliance with hotel policies and procedures.
• Support other departments as needed to ensure smooth overnight operations.

Skills & Experience

• Previous experience in front office or night audit roles within a hotel environment.
• Strong attention to detail with the ability to accurately process guest transactions and complete nightly audit reports.
• Confident using hotel systems for reservations, payments, and reporting.
• Excellent communication and problem-solving skills, with a guest-first approach.
• Knowledge of hotel policies, WH&S standards, and cashiering procedures.
• Ability to work independently overnight while leading and motivating teams across multiple departments during overnight shifts.

Benefits & Perks

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company

Join the team and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.