Customer Service Officer

6 days ago

Frankston, Australia MotorOne Autobody Full time $40,000 - $60,000 per year

Join the MotorOne Autobody Team in Frankston
Position: Customer Service Officer
Location: Frankston, VIC

Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment? MotorOne Autobody is looking for an experienced Customer Service Officer to be the welcoming face of our Frankston team

About Us:

For over 45 years, MotorOne Group has led the way in automotive innovation across Australia. Our Autobody division represents the next generation of accident repairers—committed to excellence, professionalism, and getting the job done right the first time.

About the Role:

As our Customer Service Officer, you'll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience.

Your responsibilities will include:

  • Greeting customers at reception

  • Managing phone and email enquiries

  • General administrative tasks

  • Making tea/coffee for customers and visitors

  • Providing professional updates and follow-ups

  • Supporting the site manager with day-to-day operations

What We're Looking For:

  • Previous experience in Customer Service and Reception

  • Strong admin and accounts background

  • Experience in the automotive repair industry is a huge plus

  • Excellent communication and interpersonal skills

  • High attention to detail and process-oriented

  • Reliable, with a consistent and professional work ethic

  • Confident using computers and business software

  • A friendly, team-focused attitude and positive energy

Ready for a Change?

If you're looking for a fresh opportunity with a supportive team and an established, growing company, we want to hear from you

Apply now, or contact Kerrie directly for a confidential chat:
Call or SMS:
Email: [email protected]

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