Pay, Rostering and People Assist Officer

Employment Type: Permanent Full Time

Position Classification: Admin Off Lvl 5

Remuneration: full time equivalent base salary range (excludes super, leave loading and salary packaging)

Hours Per Week: 38

Requisition ID: REQ599549

Location: Westmead

Applications close: 07 September 2025

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

What you'll be doing

The Pay, Rostering and People Assist Officer is primarily responsible for providing quality customer service to support the Sydney Children's Hospitals Network (the Network) rostering, pay administration and employee services functions.

The position provides ongoing support and maintenance for HRIS, rostering and other workforce service related systems.

The position will liaise with managers and SCHN employees to facilitate the processing of transactional service-related activities in a timely and professional manner.

How to Apply

Click 'Apply Online' and submit your application including:

• A resume detailing relevant knowledge, skills and experience (maximum 5 pages)

• Answers to the following targeted questions:

• Please outline your experience working within a fast paced, high volume 24/7 payroll and rostering team.

• Provide an example of a time when had to quickly learn and apply new complex systems, policies, procedures and industrial awards while ensuring attention to detail to ensure that they are implemented and followed appropriately.
• This role requires flexibility to work with the various departments and managers within the hospital to provide support and advice while also managing and prioritising your workload with exceptional customer service. How do you plan to juggle the competing requirements of the role?

Additional Benefits (for eligible employees)

• Salary packaging for tax savings
• Meal entertainment savings
• Accrued Day Off (ADO) for Full Time employees
• Access to the Employee Assistance Program (EAP)
• Fitness Passport
• Flexible Work Practice Opportunities

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

3) Learn more about The Sydney Children's Hospitals Network

4) Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

Further Contacts and Support

For role related queries or questions contact Julie Pham on

We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children's Hospitals Network. For Aboriginal candidates who would like to talk to SCHN's Aboriginal Workforce Consultant, please contact SCHN-EA-

For technical support please contact the customer services team on

Child Safe Standards

SCHN is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

• Applicants will be assessed against the essential criteria in Position Description. Please ensure that you review this document to understand the full requirements of the role.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
• Eligibility List - An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.
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