Credit Officer

11 hours ago

Melbourne, Victoria, Australia SLF Lawyers Full time $60,000 - $90,000 per year

Bring your credit/collections experience to this pivotal role, liaising with our valued clients, delivering human-centric service and finding the best solutions.

Your new role
Working closely with our National Credit Manager, your work will include:

  • Contacting clients by phone (mostly) and email about outstanding payments on their accounts
  • Account reconciliation and sending invoices and statements
  • Collaborating with team members across the firm to manage payments and client credit
  • Balancing empathy to the client's situation while ensuring payment
  • Adopting and promoting technology to support collections
  • Working with the Accounts team who manage trust account receipting
  • Full time or part time hybrid role (3 days minimum)

You Will Bring To The Role

  • 1+ years' experience in a credit/debt collection/finance role is preferable
  • Microsoft365 proficiency and confidence learning new systems
  • Adaptability and experience in high volume work environment
  • Initiative and autonomy while taking a collaborative approach
  • Excellent written skills and attention to detail
  • Great interpersonal and communication skills, including excellent phone manner and the ability to have difficult conversations
  • Multi-tasking and organisational skills

Why join us?
At SLF Lawyers, we're committed to creating a workplace where our people thrive - professionally and personally.

Here are just some of the benefits our team enjoys:

  • Loyalty Leave - Receive an extra day of paid leave for every year of service, up to 5 years.
  • Flexible Working Arrangements - Work from home arrangements available, with flexibility to suit your lifestyle.
  • Daily Breakfast - Start your morning right with complimentary breakfast provided in every office.
  • People Committee - Meaningful social connection with regular social events, charity initiatives, and opportunities to support local causes that matter to you. Included but not limited to team charity walks, national strava challenges & SLF trivia nights.
  • Salary Insurance - Peace of mind with income protection coverage.
  • Work-Life Balance - We foster a culture that values your time and wellbeing with the benefits to support it.
  • Employee Assistance Program - 24/7 access to confidential coaching and counselling services.
  • Wellness Reimbursement - Enjoy an annual $250 reimbursement for wellness activities of your choice - from gym memberships to meditation apps.

We know that our firm is our people, and we are dedicated to their growth and development - empowering them to learn, question and be their authentic selves.

To find out more, copy this link into your browser -

If you would like to join a firm committed to its clients and its people, apply now

Thank you for your application.

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