Credit, Collections

• Become part of the solution to climate change, accelerating Victoria's renewable energy transition.
• Join a 'for purpose' government-owned energy company that empowers its people to make a difference.
• Enjoy competitive pay and flexible work/life balance.

Do work that makes a difference

The SEC is building an enterprising and dynamic team to accelerate Victoria's transition to renewables and help achieve Victoria's renewable energy target of 95% by 2035. We are working together for renewable, affordable, reliable energy for all Victorians.

Your role:

As SEC's Credit, Collections and Payment Lead, you will oversee and manage credit control, payment processing, and collections for SEC's Commercial and Industrial Retail Electricity business to ensure SEC's financial stability and efficiency.

We are seeking a highly motivated and detail-oriented Credit and Collections lead with a strong background in credit management, payment/recoveries processing, and financial analysis, who can work in close collaboration with internal and external stakeholders to drive successful credit management strategies and streamline payment processes.

This role will also be responsible for working with the Customer Operations Leader to build out the credit and collections function as SEC's Commercial and Industrial retail electricity business grows.

This role can be based in our
Melbourne CBD
office.

What you will do:

• Lead the credit control function, ensuring accurate credit assessments for new and existing customers while managing credit risk through established policies and procedures.
• Work closely with Sales, Customer Service, and other departments to ensure seamless communication on credit approvals, payment issues, and customer accounts.
• Oversee collections activities for overdue accounts, monitor accounts receivable ageing, and coordinate timely follow-ups to minimise outstanding balances.
• Prepare and present regular reports on credit and payment activities to senior management, highlighting risks, trends, and corrective actions.
• Analyse trends in credit risk, payment behaviour, and cash flow to identify areas for process improvement and implement corrective measures.

Who you are:

• You have demonstrated experience in credit risk management, accounts receivable, or collections, preferably in a large corporate or utility environment.
• Demonstrable understanding of end-to-end credit and collections processes
• Strong analytical, organisational and problem-solving skills with proficiency in MS office.
• Demonstrated ability to manage high-value or complex disputes and customer accounts.
• Solid understanding of regulatory and compliance frameworks related to credit and collections.
• Familiarity with insolvency processes and working with legal or recovery teams is a strong advantage.
• Strong communication and negotiation skills, with the ability to work collaboratively across departments.
• Alignment to the SEC ways of working and cultural behaviours, including unwavering customer focus, a drive for continuous improvement, and a proactive can-do attitude in what is a dynamic and fast-paced environment.

Our empowered workforce:

A career with us means you'll be joining a new and vibrant 'for purpose' government-owned renewable energy company that:

• Empowers you to influence how we accelerate Victoria's renewable energy transition and decarbonise our economy.
• Inspires you through meaningful, challenging work in an environment that encourages leadership and an entrepreneurial spirit.
• Supports your growth through career advancement and professional development opportunities.
• Provides hybrid work arrangements, with around 3 days working in Melbourne or Morwell, with flexible work options to meet individual circumstances, providing greater choice and autonomy.

About us:

We have an exciting and ambitious road ahead with a focus on:

• Investing in renewable energy and storage projects that accelerate the transition and deliver commercial returns.
• Supporting households to go all electric to reduce their emissions and energy bills.
• Building the renewable energy workforce our energy transition requires.

The organisation is partnering with industry to transform the energy sector, opening the state up for further innovation and investments in renewables. This includes an initial $1 billion towards delivering 4.5 gigawatts of power through renewable energy and storage projects – the equivalent replacement capacity of coal-fired power station Loy Yang A, which is set to close in 2035.

The SEC will also play an important role in helping Victorian households to reduce their energy bills and emissions by offering simple and effective solutions to help them switch to electric.

The energy transformation will create thousands of jobs. The SEC will play a role in attracting and training our future renewable energy workforce.

How to Apply

We strongly encourage applications from Aboriginal and Torres Strait Islander people. We are also deeply committed to building an inclusive workplace that embraces diversity and people with disability, people from the LGBTIQ community, and people from culturally diverse backgrounds. We strive to create a respectful and collaborative workplace culture that allows all employees to thrive.

Confidence can sometimes hold us back from applying for a job, but we recognise that there's no such thing as a 'perfect' candidate. At the SEC we offer more than a job. We provide a platform for growth, encouraging you to bring your whole self to your role. However, you identify and whatever your background, please apply if this is a role that excites you.

For further information and to explore this opportunity further please contact

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

Please click the '
Apply Now'
button. As part of the application process, you will need to provide a copy of your resume and/ or a cover letter (optional) addressing how your skills, knowledge and experience will be relevant to this role.

Applications close on
C.O.B - Wednesday, 15 October 2025

Other things to know

• Applicants must be an Australian citizen, permanent resident or hold a valid work permit to be eligible to apply.
• To receive this information in an accessible format (such as large print or audio) or if you require any reasonable adjustments during the recruitment process, please reach out to
• The SEC affirms that the collection and handling of applications and personal information will be consistent with the requirements of the Privacy and Data Protection Act 2014