Hybrid Team Member – Customer Support, Admin

1 week ago

Brisbane, Queensland, Australia Realaml Full time $70,000 - $90,000 per year


Brisbane Based – Fully Remote

6-Month Contract | Potential for Permanent Role

Full-Time (flexible for the right candidate, incl. part-time options)

Join Realaml – a high-growth, transparent, and collaborative legal tech company.

Realaml is the only pay-per-use AML solution designed specifically for law firms, offering a unique hybrid approach that combines automation with outsourced AML services. With over 1,000 firms using our tools across Australia, New Zealand, and Canada, we're rapidly scaling to meet the massive demand driven by Australia's upcoming Tranche 2 AML/CTF regulations.

This is an exciting opportunity to join a fast-growing, globally connected company at a pivotal time.

About the Role

This is a dynamic and multi-faceted position, perfect for someone who thrives in a fast-paced environment and enjoys variety in their work. You'll assist across:


Customer Support & Admin
– Helping clients with inquiries, onboarding, and general admin


Executive Assistance
– Managing priorities, scheduling, and supporting the Co-founders' global work schedule


Marketing & Lead Support
– Handling inbound leads and supporting marketing activities


Compliance Support
– Assisting our specialised AML team with administrative tasks


Industry Events & Travel
– Supporting logistics and attending legal and compliance events in Australia and New Zealand

What We're Looking For

Strong organisational and problem-solving skills

Excellent written and verbal communication

Tech-savvy and comfortable learning new systems

A self-starter who enjoys working independently and in a team

Ability to manage multiple tasks and adapt in a fast-moving environment

Willingness to travel as required

Salary & Benefits


Salary: $70,000 AUD + Super

Fully Remote
– Brisbane based


Growth Potential
– Opportunity to transition into a permanent role


Career Development
– Professional training & direct exposure to the Co-founders


Travel Opportunities
– Attend industry events in Australia and New Zealand


Be Part of a High-Growth Company
at the forefront of Tranche 2 AML changes

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