Service Support Officer

• Join a values driven, life friendly organisation
• Part time permanent (0.4 FTE) opportunity ending May 2026
• $ % Super + Salary Packaging

Reach further with us

Foyer Oxford provides young people who are experiencing homelessness, or are at risk of homelessness, with self-contained transitional housing for up to two years.  We offer stable accommodation and person-centred case management support to assist young people to remain engaged in full time education, training and employment and to develop skills to transition into living independently in the community.

About the role

As theService Support Officer, you will be the face of Foyer Oxford for young people residing there, our staff and visitors. You will operate the front desk and efficiently deal with any enquiries that might come in either in person or by phone and/or email.   You will also provide generic administrative and site-based support to ensure the smooth running of Foyer Oxford residential facility.

This is a part time (0.4 FTE) max term opportunity ending in May 2026.

About you

You are a passionate and talented individual who wants to be part of a team who delivers quality services to our clients.

To be successful in this role you will have:

• Relevant experience in a similar role or Cert IV qualification in community services
• Exceptional communication skills with an ability to relate to a wide range of clients in need of assistance, especially young people
• Ability to respond to clients in distress, and be comfortable deescalating people who are upset
• Demonstrated ability to identify client needs, assess risk and prioritise accordingly
• Well-developed computer skills (MS Word, MS Outlook, client management system) as well administration skills
• Ability to prioritise, plan work and maintain accurate records

The successful candidate must possess a current National Police Clearance valid within one year and a current Working with Children Check.

A police record is not an automatic barrier to employment with us. We welcome applications from people with diverse backgrounds and experiences, and we review any disclosures on an individual basis, focusing on relevance to the role.

Impact and benefits

Sharing your knowledge, skills and experience, you will make an impact to the lives of young people and our communities across the state.

In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.

Also:

• A competitive salary from $75,387 per annum + 12% superannuation
• Salary packaging of up to $15,900 (which equates to circa $4K after tax) plus additional salary packaging of up to $2,650 for meal and entertainment expenses
• Additional 3 days leave per year over festive period
• Work-life friendly working conditions

Why Join Us?

At Anglicare WA we are all about people, placing people at the heart of our work.  We are focused on strengths, believing in and amplifying the strength of people and communities.  We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better.  We are courageous and gutsy, tackling difficult issues, even when it's hard.

But don't take our word for it  Explore our Story Feed and hear from our staff about what makes Anglicare WA such a great place to work

Click here to view our amazing employee stories

Apply Now

If the opportunity to develop your career in an organisation whose values align with yours excites you then we want to hear from you.

To apply, please click on the apply buttonand follow the prompts attaching a current detailed resume and covering letter.

For further information please contact Annalyse Mcloughlin at

Child Safe: Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.

Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.

We are proud to have a dedicated Aboriginal Staff Engagement and Cultural Lead to support Aboriginal and Torres Strait Islander candidates and employees throughout recruitment and employment, reflecting our commitment to being a culturally safe and supportive employer.

Unsolicited applications from recruitment agencies will not be accepted.