Receptionist/Administration Officer

About the role:

We have a great opportunity for an enthusiastic Receptionist or Administration Officer with experience in the hospital/ medical industry to join us on a full time basis. Monday to Friday - no weekends or public holidays.

Duties and responsibilities:

This role will see you working collaboratively with both the administrative and clinical teams, as well as liaising with our 3 Support Offices. You will:

• Ensure a high level of patient and visitor care, acting as the first point of contact for the hospital
• Ensure all admission and discharge documentation is accurately recorded
• Ensure all patient accounts are invoiced, receipted and reconciled
• Manage theatre bookings and ensure lists are distributed accordingly
• Manage all health fund and billing matters; payments, refunds and reporting
• Promote a culture of continuous improvement, safety and excellence across all areas of the hospital

About You:

You have a genuine passion for providing world-class customer service and patient care, and adding value to Australian healthcare. You will have:

• Experience in an administrative role within a medical, healthcare or hospital setting
• A high level of computer / technical skills, particularly Microsoft Office and Patient Management Software
• An understanding of the Medicare billing system and the Private Health Insurance billing system
• Ability to develop and maintain strong working relationships with patients, doctors and staff
• Solid time management, organisational and communication skills

Culture and Benefits:

At Nexus, caring for our people, patients and employees is at the centre of everything we do. We value our strong team culture and go to great lengths to foster inclusion and engagement across our group.

• Great work/ life balance - Monday to Friday - no weekends or public holidays - hospital closed over the Christmas and New Year period.
• 12 weeks paid parental leave for eligible employees
• Employee referral bonus
• Great discounts at a large variety of retailers including Coles & Woolworths
• Focus on health and wellbeing (inc. Fitness Passport) and Employee Assistance Program

The Nexus Hospitals Story:

Nexus Hospitals is a leading Australian Private Hospital group that employs over 1500 talented and passionate people across 22 hospitals and 3 support offices. Our PURPOSE is to deliver better healthcare models to all Australians. We measure our success by improvements in patient outcome and experience, employee engagement, sustainable use of resources, and mutually beneficial partnerships.

About Hobart Day Surgery:

Hobart Day Surgery is a purpose-built, multidisciplinary day surgery with excellent facilities, specialising in Ophthalmology, Plastic and Reconstructive, Dental and Oral surgeries. Our hospital combines specialised surgical services, excellent facilities and a team of highly-skilled professionals that care for our patients.

As Tasmania's only standalone, multidisciplinary day hospital, we are committed to providing safe and affordable same-day surgery, and an excellent experience for our patients and surgeons. Hobart Day Surgery is a centre of Ophthalmology excellence.

How to apply:

Simply click APPLY to send in your resume and we'll be in touch. We are a growing and passionate company, and we want those with genuine excitement for healthcare to join us.

We are an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from all backgrounds.

Please note: pre-screening requirements exist for this position, including recent criminal history check and immunisation. Immunisation and vaccination requirements are aligned with the health standards for each state.