IT Service Desk Officers

2 weeks ago

Birtinya, Queensland, Australia Kilcoy Global Foods Full time $60,000 - $80,000 per year

ABOUT US

About Kilcoy Global Foods

Kilcoy Global Foods is a multi-award-winning global foods solutions business, renowned for exceptional quality and innovation. Specialising in premium Australian beef, lamb and high-quality protein products, Kilcoy Global Foods products are enjoyed in more than 50 countries.

To learn more about who we are and what we do, visit our website:

Your future in food starts here | Service Desk Officer | Birtinya

THE OPPORTUNITY

We have exciting opportunities for Service Desk Officers to join our growing team in Birtinya.

Key responsibilities include, but not limited to:

  • Being the first point of contact for all IT support.
  • Responsible for IT maintenance and efficient operation across all IT functions.
  • Troubleshoot technical issues to resolution and/or escalate as required.
  • Manage service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
  • Maintaining system and data security.
  • Supporting end users with issues around Passwords and IT Systems

ABOUT YOU

  • Ideally 1 – 3 years experiences working in a technical support role
  • Excellent customer service skills
  • Unlimited working rights within Australia
  • Ability to work alongside a diverse workforce

BENEFITS

  • Full Time employment
  • Access to discounted premium meat
  • An organisation where cultural diversity is celebrated
  • Access to discounted health insurance

This is a long-term career opportunity, working for an enterprise business with Corporate Offices on the Sunshine Coast in Queensland. We have recorded business growth of 20% year on year with sales in excess of $2 billion. We are committed to building a work environment that fosters an agile plus flexible workplace and where employee wellbeing is paramount.

HOW TO APPLY

If you are looking to join a company that promotes innovation, is a leader in industry and champions success, then apply now.

We are an equal opportunity employer and make every effort to select the best qualified individual for the job based on job related qualifications and experiences. Some of the information we collect via your application form and resume is "personal" information as defined by the Privacy Act. All information provided via your application form and resume is treated as confidential.

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