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Control Room Operators

2 weeks ago

Sydney, New South Wales, Australia MA Services Group Full time $60,000 - $80,000 per year

Founded in 2011 with a vision of providing high-performing customer-centric services in Retail Security, Security services, Cleaning, Electronics Security and maintenance management.

We are now everywhere, in every state and territory around the country, highly capable of providing industry-specific, efficient and productive solutions, that deliver real benefits. Our approach is to always understand the environment we need to operate in, that's why we have trained professionals operating within each state, who can combine their skills with their local knowledge, to provide innovative solutions catered to a customer's specific needs.

We are currently looking for experienced, motivated and passionate candidates to join our team in the capacity of  Control Room Operator.

The ideal candidate for this positions must be able to build excellent rapport with clients and have an impressive ability to communicate. This is a great opportunity to join MA Services Group; a dynamic high-powered security team focused on securing client properties while delivering exceptional customer service.

About the role

Reporting into the Supervisor and the Client Delivery Manager, this role is responsible for maintaining a safe and secure environment for customers & patrons as well as protect our clients assets.

Duties include but not limited to:

  • Overseeing and monitoring surveillance cameras, alarms, and other security systems
  • Responding to security incidents and emergencies.
  • Implementing and monitoring access control systems.
  • Managing visitors and contractors.
  • Enforcing client security policies and procedures.
  • Protecting physical assets, such as buildings, equipment, and inventory etc.
  • Conducting regular security patrols and inspections.
  • Coordinating responses to incidents and emergencies.
  • Assisting with Concierge Services.

Benefits and perks

M.A. Services Group has a very generous remuneration package, well above the industry standard. Constant training and development programs are in place to assist employees in bringing out the best in themselves.

Skills and experience

To be considered for placement you will need to have the following skills/traits:

  • Proven experience as control room operator.
  • Fully qualified and Licensed for Security Operations in NSW.
  • Control Room Operator capacity on the Security License is a must.
  • Current First Aid Certification.
  • Current Police Check no older than three months.
  • Proven spoken and written communication skills in English.
  • Basic Microsoft Office Skills.
  • Have access to reliable transport.
  • Have the passion and drive to succeed.
  • Highly focused working within a team environment.
  • Flexible to the ever changing needs of the industry.
  • Able to work in a team.
  • Desire to advance and upskill.

To express your interest in this position, please click on the APPLY button.

Only Shortlisted candidates will be contacted.

M/L NSW No