Control Room Operator

Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Position Purpose

Certis is seeking a Control Room Operator for a (Level 4) Full Time role, to provide asset protection and ensure all stakeholders attending Site are within a safe and incident free environment.

About the Opportunity:

Be part of a leading global security company and realise your potential with Certis as we journey with you through our diverse range of career opportunities - from security operations to technology roles and professional functions.

An exciting new opportunity has become available, we are seeking an experienced and licensed Corporate Security Officer. You will be employed at CBRE in the CBD on a full-time basis, with sites all being walking distance around Martin Place.

About Us:

At Certis Australia, we deliver innovative and integrated security solutions to create safer environments. With expertise in security operations, we partner with government and corporate clients to ensure the safety of people and property across diverse sites. Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected and empowered.

Key Responsibilities

• Complete all computerised logs and incident reports, ensuring that all relevant information isrelayed to the appropriate persons
• Conduct regular preset and manual patrols of the monitored area
• Identify and prevent illegal and/or inappropriate behaviour, which has thepotential to alarm or heighten the risk to members of the general public
• Promptly report all possible unlawful and anti-social matters to Queensland Police
• Police - Promptly report all possible unlawful and anti-social matters to Queensland Police
• To assist council and Police with the management of emergency situations asrequired
• To control access to site
• To monitor council and security two-way radios

Qualification

To be considered for this role you must:

• Prefer minimum 2 years' experience within Security Industry
• Current Security Licence + Monitoring Subclass
• Certificate II Security Operations
• Gallagher Systems Administrator Certification (desirable)
• Microsoft Office training (desirable)

Experience

• Previous CCTV monitoring experience will be highly regarded
• Ability and experience writing detailed incident reports
• Experience using access control systems (Gallagher will be highly regarded/advantageous)
• Experience using CCTV software (Genetec will be highly regarded/advantageous)
• Experience working in corporate environment
• Experience working in a team environment

Benefits & Culture

What We Offer:

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported

Our Values

At Certis, we are committed to:

• Safety & Well-being: Prioritizing a strong safety culture for employees and clients.
• Excellence & Innovation: Utilizing advanced security technology and best practices.
• Integrity & Professionalism: Operating with trust, accountability, and ethical standards.
• Inclusivity & Growth: Fostering a diverse and supportive work environment.

Ready to make a difference? Join Certis and be part of a team that values excellence, integrity, and innovation.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW

• ACT

• QLD 41315

• WA SA48240

• NT 345

• SA ISL

• TAS 3020

Certis Security Australia Pty Ltd

• NSW

• ACT

• QLD

• WA SA 72311

• SA ISL

• VIC Z S

• VIC Z S

• NT 1093

• TAS