School Engagement and Recruitment Assistant

About the Role

We're looking for an enthusiastic and organised Schools Engagement and Recruitment Assistant to join our passionate Future Students team at Swinburne University of Technology.

In this exciting role, you'll help us connect with schools, inspire future students, and showcase everything Swinburne has to offer. From supporting events and following up on enquiries to supporting our recruitment strategy — you'll be at the heart of helping people take their next big step.

No two days will be the same. You might be helping plan a school visit one day and representing Swinburne at an event the next. You'll work closely with a supportive team, gaining hands-on experience in recruitment, events, and communications — all while making a real difference in shaping students' futures.

If you're organised, people-focused and excited by the idea of bringing opportunities to life, we'd love to hear from you.

About You

We're looking for someone who's proactive, organised and passionate about supporting students on their education journey. To succeed in this role, you'll bring:

• Proven experience in a sales support or customer-focused role, ideally within a service-based environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships, collaborate effectively, and negotiate with confidence.
• Outstanding time management skills and the ability to stay organised, meet tight deadlines, and thrive under pressure.
• A solid understanding of Australia's education systems and frameworks, along with awareness of relevant government policies.
• Familiarity with the secondary and tertiary education landscape — including VTAC application and selection processes and higher education reforms (highly regarded).
• Experience using customer relationship management (CRM) systems such as Customer One or Salesforce would be advantageous

Qualifications

Completion of an associate diploma level qualification in marketing / communications or equivalent with relevant work-related experience or an equivalent combination of relevant experience and/or education/training    

About Swinburne University of Technology

Swinburne's strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research. 

What We Offer You

• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page

To Apply

Please submit your CV and cover letter addressing your suitability for this position.  

To review the Position Description and to apply, please scroll down to the bottom of the page. 

If you are viewing this advert from an external site, please click 'apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on

Applications Close:  Sunday 19 October 2025, at 11.00pm

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact or call

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to (general enquiries will not be answered by phone).

Victoria's Commitment to Action: Improving international student employment outcomes.

As a signatory to Victoria's Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

As a Circle Back Initiative Employer, we commit to responding to every applicant.