Support Worker

Join Our Growing Team at Holstep Health

• Position: Support Worker
• Location: All Holstep Health sites as required
• Job Type: Permanent Part time

Brief Description:

If you enjoy variety, the opportunity show creativity, and enjoy working with people to help them achieve their goals and keep engaged in their community - this is the job for you

Under the direction of the Leadership Team, the Support Worker is responsible for the day-to-day operations across all SSP service modalities based at various Holstep Health sites, community venues or the client's home. The Support Worker will use a person-centred approach - encouraging independence and choice - a wellness and reablement focus.

YOUR NEW ROLE:

The Social Support Program (SSP) is designed to enhance people's independence by promoting physical activity, cognitive stimulation, healthy nutrition, emotional wellbeing and social inclusion. SSP services are person centred and underpinned by the Wellness and Reablement principles and approach. The SSP is designed to support care relationships and the individual's ability to remain living in the community by providing a range of enjoyable and meaningful activities.

Holstep Health offers a range of centre, community based and telehealth activities catering to the needs of frail older people, people with memory loss and their carers. These services are compliant with Commonwealth Home Support Program guidelines ,are provided in a safe environment and are responsive to participant needs, goals and aspirations.

Under the direction of the Leadership Team, the Support Worker is responsible for the day-to-day operations across all SSP service modalities based at various Holstep Health sites, community venues or the client's home. The Support Worker will use a person-centred approach - encouraging independence and choice - a wellness and reablement focus.

YOU WILL BE RESPONSIBLE FOR:

Service Delivery Responsibilities

• Work across all SSP service modalities including centre & community-based group programs, in home & community access individual support, group & individual telehealth activities, incorporating wellness and reablement practices
• Provide a comfortable, safe and welcoming environment for clients which is set up to meet their needs and is clean and hygienic
• Maintain the Food Safety program standards- when assisting with food preparation and service which will include all cleaning requirements. This includes completing the records for a Class 1 kitchen
• Practice complies with national code for health care workers.
• Implement wellness and reablement based activities in a flexible and responsive manner.
• Ensure planning, support and subsequent services are responsive to the decisions, choices, needs and aspirations of the individual.
• Encourage participants to participate in activities respecting diversity, individual interests and abilities.
• Identify and include participant's goals in activities as per care plan.
• Ensure clients' individual needs are attended to, including personal care, food allergies and specific dietary requirements
• Follow Holstep Health Policies and Procedures relevant to medication.
• Monitor clients and report any concerns to the Program Supervisor or Program Team Leader a timely manner.
• Respond to incidents and Serious Incident Response Scheme (SIRS) and emergencies as per Policies and Procedures.

• Assist with client transport including:

• Assisting clients getting on and off the vehicle.

• Driving Holstep Health vehicles including mini buses.
• Develop and maintain positive relationships with clients' families and/or carers.
• Develop and review client care plans and goal plans.

Non-Client Facing Responsibilities

• Participate in program planning, review and evaluation.
• Engage, support and value volunteers to be part of the program.
• Under direction of Program Supervisor, assist with planning and preparing for program activities.
• Enter client data and maintain case notes on client information management system.
• Participate in structured supervision and annual Individual Performance Reviews.
• Attend team and Holstep Health meetings as required.
• Complete all training as required.
• Maintain and enhance professional knowledge and technical skills by keeping up to date with new developments and relevant trends.
• Undertake any reasonable additional tasks as directed by Holstep Health.
• Ensure compliance with all relevant legislation, funding guidelines, service standards and contractual obligations.

WHAT YOU NEED TO SUCCEED:

• Minimum Certificate III in Aged Care/Individual Support/Disability or equivalent (must include the Personal Care module and First Aid).
• Knowledge of Wellness & Reablement principles and approach.
• Experience and skills in supporting people in the community sector and their families.
• Participate in regular supervision with Line Manager as per Holstep Health policies and procedures.
• Participate in Annual Performance Review process as per Holstep Health policies and procedures.
• High level interpersonal and communication skills.
• Computer literacy.
• Ability to drive a mini bus (12-seater).

HOW TO APPLY:

Please review the attached position description. To apply, either submit your application via the platform or email your CV and a cover letter outlining your experience to

WHAT WE OFFER:

At Holstep Health, we embrace diversity, inclusion, and flexibility, encouraging you to bring your whole self to work. As part of our team, you'll be supported in your growth and professional development. We also offer:

• Generous salary packaging
• Flexible work arrangements
• Opportunities for additional leave

To learn more, visit our Work for Us page.

Please submit the following:

• A cover letter
• Your resume (including two recent referees)
• A response to the key selection criteria (outlined in the position description)

APPLICATIONS CLOSE:

At Holstep Health, we celebrate diversity and inclusion. No matter your background, religion, sexual orientation, age, or gender, we encourage all individuals to apply and bring their unique perspectives to our team.