Team Leader

About us

Lutheran Disability Services supports people with disability and their families with accommodation support (including Supported Independent Living) and community participation. We support people to have fun, connect to their community, learn new skills, increase independence and access accommodation support.

Our support staff are passionate about supporting people to identify and achieve their goals, connect to their faith and build new friendships through positive engagement in a client-centred way.

Position Description:

The Team Leader at Lutheran Disability Services is a pivotal role that involves guiding and supporting a dedicated team in delivering high-quality services to individuals with disabilities. The position demands strong leadership abilities, effective communication, and a commitment to fostering an inclusive environment.

Key Responsibilities:

• Lead and mentor team members, promoting professional development and teamwork.
• Oversee daily operations to ensure compliance with organizational standards and regulations.
• Facilitate regular team meetings to discuss progress, challenges, and opportunities for improvement.
• Develop and implement strategies that enhance service delivery and client satisfaction.
• Collaborate with other departments to align goals and share best practices.
• Monitor performance metrics and provide feedback to staff on their contributions.

Main Tasks:

• Create schedules for team members ensuring adequate coverage for client needs.
• Conduct performance evaluations and assist in the recruitment of new staff as necessary.
• Resolve conflicts within the team promptly while maintaining a positive work environment.
• Participate in training sessions to stay updated on industry trends and best practices.
• Maintain accurate documentation of team activities, incidents, and service outcomes.

This role requires a proactive approach to leadership, emphasizing collaboration, empathy, and innovation in service provision. The Team Leader will play an essential part in shaping the culture of excellence within Lutheran Disability Services.

• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making capabilities
• Ability to motivate and inspire team members
• Conflict resolution skills
• Time management and organizational skills
• Proficiency in project management methodologies
• Adaptability to changing circumstances and environments

• Proven experience in a leadership or supervisory role, preferably within the disability services sector
• Demonstrated success in managing teams to achieve organizational goals
• Experience in developing and implementing training programs for staff development
• Background in strategic planning and execution of initiatives related to team performance improvement
• Experience in working with diverse populations, including individuals with disabilities
• A track record of promoting a positive workplace culture and enhancing employee engagement
• Familiarity with compliance regulations relevant to the disability services industry

What we can offer you:

• Welcoming, safe and supportive work environment.
• Meaningful work experiences and personal fulfilment.
• 17.5 % annual leave loading.
• Salary Packaging.
• Extensive on the job training.
• Annual Flu Vaccinations.
• Access to our Employee Assistance Program

What next:

If you feel this resonates with you and you are looking for the next step in your career, please apply now

Applications are open until 5pm Tuesday 7th October 2025.

Please note only candidates that meet our selection criteria will be contacted, we thank you for your time and effort provided in applications received.