Advanced Practice Lead

Memory Support Services – Advanced Lead

Location: Various TLC Healthcare sites

Employment Type: Full-time

Join an award-winning healthcare organisation.

TLC Healthcare has proudly been recognised as an Employer of Choice for nine consecutive years and was the recipient of the 2024 Global Healthy Workplaces Award for large employers. We are Australia's first fully integrated healthcare provider, placing aged care at the heart of our innovative precincts and leading the way in holistic, person-centred care.

We are currently seeking a passionate and experienced Memory Support Services – Advanced Lead to join our team. This newly created role offers a unique opportunity to specialise in dementia-specific services, working closely under the guidance of our Memory Support Specialist. You will play a key role in delivering high-quality dementia care to residents, their families, carers, and TLC's interdisciplinary teams.

About the Role

This is a dynamic, hands-on position focused on clinical excellence and operational efficiency. You will assist in developing and implementing person-centred care plans, with a strong emphasis on non-pharmacological strategies to support residents experiencing behavioural changes associated with dementia. Your ability to observe, document, and synthesise information will be critical in delivering evidence-based, relationship-centred recommendations.

Please note: This role requires a current driver's licence and access to a personal vehicle. Travel, including regional and overnight, may be required.

Key Responsibilities

• Conduct comprehensive assessments of residents' physical, cognitive, psychosocial, and environmental needs.
• Collaborate with residents, families, and TLC staff to develop tailored treatment plans.
• Educate staff on strategies to enhance resident independence, safety, and wellbeing.
• Maintain accurate and timely documentation in line with regulatory and organisational standards.
• Work closely with interdisciplinary teams to ensure coordinated, holistic care.
• Uphold ethical standards and resident confidentiality.
• Contribute to service improvement initiatives and program development.
• Ensure timely reporting of outcomes and efficient resource management.
• Maintain high standards of work aligned with TLC policies and relevant legislation.

Skills and Competencies

• Strong interpersonal, written, and verbal communication skills.
• Ability to lead collaboratively and consultatively.
• Commitment to continuous improvement and service excellence.
• Analytical and problem-solving capabilities.
• Ability to work autonomously and manage competing priorities.
• Proficiency in MS Office and industry-specific software.

Qualifications / Experience Required

• Qualifications in Allied Health, Nursing, Aged Care, Dementia, or Mental Health (highly desirable).

• Current AHPRA registration.

• Experience in Australian aged care (community or residential).

• Demonstrated interest in supporting individuals with mild cognitive impairment and dementia.

• Knowledge of dementia types, presentations, and behavioural management strategies.

• Proven clinical skills and ability to work independently.

• Strong documentation and database management skills.

• Leadership experience in aged or dementia care.

• Understanding of the Aged Care Act 1997, Accreditation Standards, and ACFI.

What you'll need

• Up-to-date COVID-19 vaccinations (3 doses)
• NDIS Check (includes Police Check)
• Eligibility to work in Australia
• Victorian Drivers Licence and car

What you'll get

• Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items
• Program of employee and wellbeing initiatives
• Employee Assistance Program
• Enrolment into our ongoing leadership development program
• Discounted health insurance
• Free gym membership
• Novated leasing

TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised.

TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised.

For any questions regarding this role, please feel free to contact Talent Acquisition at

To learn more about the benefits of joining Team TLC, please visit our website

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.

TLC Healthcare encourage all people of different backgrounds to apply.

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.