Global Category Manager

We are looking for a highly motivated, enthusiastic and experienced procurement professional to join our procurement team based in our Global Head office in South Bank, Brisbane. This position presents an opportunity to become a trusted Business Partner while providing procurement expertise to Flight Centre Travel Group (FCTG).

You will be responsible for delivering tangible value through the comprehensive management of strategic sourcing initiatives. The role emphasises achieving savings—both direct and cost avoidance—while fostering robust stakeholder relationships, enhancing brand understanding, leveraging market intelligence, and promoting innovation. As Global Category Manager you will play an integral role in driving and supporting FCTG's strategy and vision throughout the Business, focusing on our Global Technology spend.

Your Role & Responsibilities:

Strategic Sourcing

• In conjunction with Business Owners and key Stakeholders, develop sourcing strategies and deliver on program of works within the assigned portfolio

• Lead end-to-end  market engagement activities, including RFx, benchmarking and direct negotiations

• Conduct analysis of data and the preparation of complex business cases and Category Plans

• Contribute towards cost optimisation targets and enhance revenue generating opportunities

• Identify and implement process improvements and increase productivity

Stakeholder Engagement

• Be recognised as a trusted Business Partner and expert within FCTG for anything Procurement related

• Build and maintain open and transparent relationships with Service Owners and Business Stakeholders at all levels

• Provide regular updates on key strategies, projects, risks and continuous improvement programs

Supplier Relationship Management

• Support Service/Platform Owners in the facilitation of SRM initiatives

• Support the management of supplier performance through contemporary tools and frameworks, including scorecards and performance reviews

• Identify and support the development of strategic supplier relationships

• Manage supplier risk through mitigation strategies and ensure continuity of supply

Innovation

• Continuously remain current with industry trends and new developments

• Contribute to knowledge sharing with regional offices around the Globe

• Facilitate and leverage subject matter expertise available through the supplier base

• Active involvement in resulting transformation projects

Our Ideal Candidate:

• Tertiary qualifications in Business, Procurement or IT

• 7+ years relevant procurement and Category Management experience

• Strong Procurement, contract, and Supplier Management experience

• Strong knowledge, understanding and experience in identifying contractual risks

• Strong commercial acumen with a record of providing insightful business analysis

• Exceptional track record building relationships with stakeholders and suppliers

• Adaptable and ability to work with ambiguity

• Strong negotiation skills, with the demonstrated ability to develop and effectively present coherent, well-structured negotiating positions

• Strong knowledge of procurement governance and policies

What you'll Enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment