Principal Advisor Re-entry Services

The Principal Advisor Re-entry Services (Disability) will:

Supervise and develop a small team of professional staff through demonstrated competence in frontline people management techniques including providing mentoring, coaching and performance feedback and appraisal processes.
Provide front-line human resource management, support and guidance to direct reports.
Oversight re-entry service delivery in accordance with endorsed service models and contracts with external providers. Ensure that contracted services are provided in accordance with relevant standards, key performance indicators, agreed outputs and program outcomes within agreed timeframes.
Lead annual service delivery planning processes with operational sites, external funding bodies and contractors (where relevant). Ensure the development and implementation of appropriate program and performance monitoring systems.
Monitor and evaluate re-entry service delivery, including relevance to priority groups such as women, Aboriginal and Torres Strait Islanders and offenders with a disability.
Lead case conferences with operational sites regarding appropriate referral to the various re-entry service components and programs, including disability housing pathways and services for those with complex needs.
Lead the resolution of complex service delivery issues with operational sites, contracted service providers, and external stakeholders, including navigation of multi-agency disability housing pathways.
Lead and participate in key projects to improve service delivery, including but not limited to the range of housing assistance and supports for people with a disability.
Conduct regular site visits to support service design integrity.
Identify emerging trends in the offender population and broader research base regarding opportunities for new and innovative services in the re-entry area.
Adopt continuous improvement approaches to identify staff training needs to improve effective delivery of offender re-entry, including disability housing pathways.
Provide opportunities for staff to develop their skills and ensure that support is provided in dealing with complex cases or offender groups.
Provide high level data analysis of service delivery data to ensure sound performance, including contract compliance and achievement of outcomes.
Report regularly on the performance, effectiveness and outcomes of re-entry service delivery within the Agency, including utilisation of disability housing pathways.
Prepare strategic advice, submissions and ministerial and executive correspondence ensuring accuracy and timelines are met.
Identify and develop strategies to respond appropriately to emerging risks in the re-entry and disability housing system including appropriate liaison with Manager, Director, operational Directorates and sites as required.
Develop and maintain collaborative internal and external relationships.
Undertake Liaison, consultation, discussion and negotiation with key internal and external stakeholders to ensure the effective operations of the unit and the Directorate.
Establish and maintain partnering relationships characterised by open and honest communication, with external service providers, including disability housing services.
Represent the Agency in negotiations with other Government Agencies and key service agencies as required to ensure the achievement of Agency priorities and outcomes.

There are no mandatory qualifications, conditions or requirements, however possession of degree qualifications will be highly regarded.

Applications to remain current for 12 months. This work is licensed under a Creative Commons Attribution 3.0 Australia License.