Hotel Manager

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Queens Wharf Residences is looking for an experienced and driven Hotel Manager to take on this rare opportunity to lead a dynamic property, ideally located in the heart of Brisbane City along the waterfront.

As the Hotel Manager, you will report directly to an experienced Cluster General Manager and oversee all aspects of hotel operations, ensuring seamless daily activities and maintaining exceptional standards across all departments. This role involves comprehensive oversight of hotel operations, maintenance, and strata management to deliver outstanding guest experiences while driving operational efficiency and financial performance.

Key Responsibilities

• Leverage your passion, initiative, and strategic approach to deliver an exceptional guest experience.
• Manage day-to-day profitability, presentation, and operations of the entire property.
• Oversee financial forecasting, staff rostering, and promotional initiatives to boost sales.
• Develop and lead the property team to reach their highest potential.
• Building strong relationships with key stakeholders including Body Corporate, Strata Managers, and local business partners
• Managing, leading, and motivating staff to ensure a high-performing team culture is maintained
• Make strategic decisions to increase Revenue Per Available Room (RevPAR) by collating and analysing data.

Successful candidates will have:

• Proven hotel operational and financial management experience.
• Strong leadership skills to foster accountability and staff engagement.
• Knowledge of body corporate and strata management regulations.
• Track record of upholding high service standards while maximizing revenue and minimizing costs.
• Ability to build strong relationships with guests, owners, and staff.
• Excellent communication and interpersonal skills.
• Commitment to continuous improvement and learning.
• Ability to seek and maintain local market partnerships.
• Positive, energetic attitude with a passion for creating memorable guest experiences. 

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.