Jajum Bajara Case Manager

Yulu-Burri-Ba is currently seeking a passionate Case Manager to join its Jajum Bajara program full-time

Yulu Burri Ba's Jajum Bajara, Birthing in Our Community (BiOC), program aims to support women, infants and families, from preconception and early pregnancy through to early childhood (up to three years of age), to enhance family functioning and promote childhood development and parental wellbeing.

The team is embedded within a Primary Health Care Clinic that provides a comprehensive range of primary and specialist care services. This role works actively with these other disciplines to ensure that the needs of clients are met in a truly holistic way.

Please note: to be considered for this position you must identify as a woman.

About the Position

As a Case Manager in the Jajum Bajara program you will provide culturally appropriate clinic and community-based supports to future/current Aboriginal and Torres Strait Islander mothers who experience complex social and mental health conditions and to work effectively with other social and health practitioners to identify and access appropriate services to meet their needs.

The role will provide support in the delivery of five key activities:

• Coordinate and facilitate effective support structures, including external agencies, in order to meet the complexity of client needs i.e. liaising with Centrelink, Dept of Child Safety, Dept of Housing Service etc.
• Intake and assessment of referrals to aid appropriate allocation of services i.e. psychologist, social worker, family wellbeing service, AOD counsellor etc.
• Assist in the delivery of counselling services through a social work framework that focusses on solutions focused strategies, brief interventions, education, harm minimisation techniques, crisis intervention and general support relevant to client's mental health needs.
• Manage a case load of clients with complex needs and identified issues.
• Empower and foster independence and interdependence through participation, and access to appropriate resources, opportunities and services within the community.

Selection Criteria

Essential

• Demonstrated ability to work with vulnerable client groups, including the provision of social supports and addressing general client needs.
• Demonstrated knowledge of Aboriginal Community Controlled Health services and the issues facing these organisations.
• Knowledge or experience in effective case management.
• Knowledge and experience in effective counselling techniques.
• Ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
• Demonstrated ability to work as part of an inter-professional team including knowledge and understanding of the roles and contributions of other professionals.
• Demonstrated effective verbal and written skills with particular emphasis on interpersonal communication skills, confidentiality and record keeping.
• Ability to work across all three YBB clinics (North Stradbroke Island, Capalaba, Wynnum).

Qualifications/Experience

• A professional qualification in Social Work, Human Services, Nursing, with registration in relevant body or other relevant qualification or a Diploma in Counselling or related field with extensive relevant experience.
• Demonstrated practical experience working with vulnerable clients associated with drug and alcohol or mental health conditions.
• Desirable Mental Health Accreditation.

For further information:Email – 

Please apply with a one-page cover letter advising why you are the best person for the role and a copy of your current resume.

Applications close: COB Monday 3rd November 2025