Digital Health Trainer

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour's drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne's North is fast becoming the place to be.

Northern Health are seeking applications from motivated and suitably experienced Digital Health Trainer to join the Digital Health Training Team.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.

Services are provided through our five main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.

About the Role:

This role requires, a skilled and motivated trainer who can combine clinical and operational knowledge with adult education expertise to design, deliver, and evaluate engaging training programs. The role requires a strong understanding of digital workflows, the ability to translate system design into practical learning experiences, and the capacity to support staff adoption of new technologies and processes.

This role is responsible fordeveloping, coordinating, and delivering high-quality training for Northern Health's digital health applications, including the Electronic Medical Record (EMR) and other digital care solutions. This includes creating and maintaining a range of training materials and artefacts, facilitating role-based education across multiple disciplines, and ensuring training programs remain aligned with evolving clinical workflows, business needs, and organisational priorities. The role also plays a key part in building digital literacy, supporting change initiatives, and contributing to the safe and consistent use of digital health systems.

To be successful in this role you will have:

• Experience and good working knowledge of healthcare operations, clinical workflows, and the use of digital health systems in supporting patient care.
• Proven ability to design, develop, and deliver engaging training in a variety of modalities, including face-to-face, virtual, webinars, and eLearning.
• Demonstrated expertise in adult learning, facilitation, and the creation of educational resources such as session plans, guides, videos, infographics, and eLearning modules.
• Well-developed communication skills, both verbal and written, with the ability to engage clinicians, influence stakeholders, and prepare reports, presentations, and training materials.
• Strong organisational skills to manage multiple tasks, competing priorities, and multidisciplinary issues while consistently meeting deadlines.
• Cultural awareness and interpersonal skills to work effectively with a diverse workforce and community, showing empathy and a commitment to high-quality outcomes.
• Analytical and problem-solving skills, with the ability to identify challenges, develop solutions, and adapt training to meet organisational needs.
• Self-motivation and adaptability, with a demonstrated ability to quickly learn new systems and concepts, work independently, and contribute to team goals.
• Commitment to digital transformation, showing enthusiasm and drive to enhance clinical care and digital literacy through innovative training and process design.

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you.

For further details, please refer to the Position Description. Alternatively, you can contact Cliff Wiltshire, Digital Health Training Manager,

Applications close on 17 November 2025

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new 'Thrive' program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging, EAP, our online library and onsite car parking

Work with us Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.