Retail Customer Service

1 day ago

Brisbane, Queensland, Australia KC Dry Cleaning Full time $45,000 - $60,000 per year

Australia's largest dry cleaner is looking for fashion forward, customer service team members to work at various stores

Key Responsibilities:

  • Greet and serve customers, providing expert advice on our services
  • Manage garment intake, tagging, and processing in our POS system
  • Handle cash and EFTPOS transactions, balance the register, and resolve discrepancies
  • Tackle customer concerns and ensure smooth workflow
  • Keep inventory organised and contact customers for collections
  • Maintain a neat, welcoming store environment

The role is purely customer service and you won't be required to do any cleaning.

Skills and Experience:

  • Previous experience in retail or face-to-face customer service
  • Familiarity with fashion trends, brands and styles, as well as different fabrics
  • Comfort handling garments of all types, from casual to couture
  • Friendly and approachable personality, with strong communication skills
  • Ability to work on your feet and lift garments above eye level
  • Computer skills and a knack for learning POS systems

The ideal candidates will love fashion, and know the difference between a jacket, a shacket, jeans and jeggings. You've got an eye for brands and understand that our customers' clothes are their pride and joy. You're a customer service superstar, who will go out of your way for your customers to ensure that we deliver on our brand promise, "It's right, it's ready or it's free"

You'll be rewarded with an hourly rate which is subject to penalty rates. You'll also be given a monthly allowance of free dry cleaning

The role would be best suited to reliable people who are looking for stable part time employment, and those wanting to build a career with an industry leader.

If you're interested in joining our team we would love to hear from you.

Please apply via Seek, AND click the link below to provide your availability.

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