Senior Review Team Leader

About QLeave

QLeave is a statutory authority administering portable long service leave schemes for workers in the building and construction, contract cleaning, and community services industries.  With over $2 billion in funds under management, we ensure that Queensland's workers receive the benefits they've earned.  Our commitment to governance, accountability, and service excellence underpins everything we do.

About the Role

As Senior Review Team Leader, you'll play a critical leadership role in QLeave's internal review process, ensuring fairness, transparency, and consistency in decision-making. You'll have delegated decision-making power for internal review applications, lead and mentor the Review and Assurance team members and drive continuous improvement initiatives that enhance QLeave's administrative decision-making processes. Your expertise will help shape organisational improvements and contribute to a culture of learning and collaboration.

This is an opportunity to be part of a positive team environment and influence programs and services whilst being passionate about leadership, seeking to drive improvement and solving complex challenges.

Your Responsibilities

In this role, you will:

• Make internal review decisions as a delegated decision maker
• Undertake quality assurance assessments of Review Officers' recommendations and provide feedback, as required
• Research and interpret complex legislation, regulatory and policy frameworks relating to internal reviews, to prepare advice and resolve problems
• Assess internal review applications and prepare recommendations for endorsement
• Lead and mentor Review and Assurance team members and identify individual training needs
• Liaise with other business units, to make recommendations to improve their processes
• Analyse and report on work activity, identifying any trends, inconsistencies or issues
• Contribute towards development and implementation of organisational improvement programs
• Support the Manager, Review and Assurance in achieving QLeave's strategic and operational goals.

What We're Looking For

QLeave appointments are based on selecting the eligible applicant best suited to the position.  We will assess your application based on your experience, potential for development, and your personal qualities.

For this role, we will consider how well you:

• have an ability to independently make internal review decisions
• have the ability to lead and manage a small team
• demonstrate legislative interpretation skills to review recommendations, prepare high quality written assessments, briefings, memoranda, reports and correspondence
• comprehensively research, interpret and critically analyse legislation and related policies to make recommendations and decisions
• confidently present communication in a clear, concise and articulate manner
• build and sustain relationships with a network of key people internally and externally, proactively offering assistance for a mutually beneficial relationship
• support organisational improvement of processes, procedures and capability

There are no mandatory qualifications for this role, however a degree qualification in law and experience in administrative decision-making would be highly desirable.

How to Apply

If you're ready to make an impact and contribute to QLeave's success, we'd love to hear from you.

Yourapplication must include:

• A cover letter (1-2 pages) explaining your motivation for the role. Use this space to introduce yourself, showcase your unique contributions to the role, and share what you hope to gain from this opportunity.
• A detailed resume outlining your qualifications, experience and achievements.

QLeave values diversity and is committed to being an equal opportunity employer. Adjustments to the recruitment process are available upon request to ensure all candidates can showcase their abilities.