Student Experience Lead

6 hours ago

South Brisbane, Queensland, Australia UniLodge Australia Pty Ltd Full time $60,000 - $90,000 per year
  • Full Time role | Mon-Fri, 9am - 5pm
  • Attractive remuneration & employee benefits
  • Lead - Empower - Hands On - make a difference across student communities.

Role Overview:

At UniLodge South Bank, we're looking for an inspiring Student Experience Lead (internally known as Residential Life Manager) to lead our vibrant residential community.

In this hands-on, people-focused role, you'll create a welcoming and inclusive environment where residents feel connected, supported, and empowered to thrive. You'll mentor our team of Residential Advisors, drive wellbeing initiatives, and bring our community to life through engaging programs, events, and everyday connection.

Here's what you will do: 

  • Recruit, train, and mentor Residential Advisors to deliver exceptional support, foster belonging, and uphold community standards.
  • Design, implement, and continuously improve programs that promote wellbeing, engagement, and student success.
  • Monitor resident welfare, provide guidance and referrals, and collaborate with university and local support services.
  • Cultivate a positive, safe, and inclusive culture that celebrates diversity, connection, and mutual respect.
  • Partner with university teams, contractors, and internal departments to deliver an outstanding resident experience.

About You:

You're a compassionate, community-minded leader who thrives in dynamic environments. You communicate with empathy, think proactively, and genuinely care about helping students succeed.

You'll also bring:

  • Unrestricted working rights in Australia
  • Valid National Police Check + Blue Card
  • Leadership experience with the ability to inspire and develop teams
  • Knowledge of wellbeing and mental health literacy, with strong interpersonal and problem-solving skills
  • Excellent organisation and time management, especially during busy times like O-Week, exams, and new intakes

Perks

  • Inclusive & Collaborative Culture – Join a vibrant, supportive team where individuality is celebrated, and your impact is valued every day.
  • Your Voice Matters – Shape our future by sharing your ideas through engagement surveys and connecting with colleagues on Viva Engage.
  • Community & Connection – Enjoy monthly morning teas, team events, and social celebrations that bring our people together.
  • Rewarding Referrals – Help us grow Earn up to $1,000 AUD when you refer outstanding talent to our team.
  • Travel Perks – Treat yourself with exclusive rates and special offers at Essence Hotels & Apartments across our network.

Discover UniLodge:

At UniLodge Living Group, we know that exceptional living experiences begin with exceptional people. Whether your strengths are in property management, hospitality, or community engagement, you'll find meaningful work and room to grow here.

We're proud to bring together five unique brands under one vision — creating inspiring living communities across Australia and New Zealand. With a rapidly expanding portfolio of 130+ properties (and many more to come), there's never been a more exciting time to join our journey.

Join us at UniLodge South Bank and be part of a collaborative, values-driven team where your ideas, creativity, and mentorship truly make a difference. Apply with your cover letter and resume now.

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