Senior QA Analyst

Overview:

• Dynamic Senior Test Analyst, position available, 12-month Fixed Term position
• Based at the Melbourne CBD campus (Hybrid role) and Flexible Working Arrangements
• Be part of an environment that values curiosity, growth, and staying at the forefront of QA innovation.

About the Portfolio

The Operations Portfolio enables an integrated, enterprise wide delivery for best practice student and staff experiences.

The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.

The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.

The Information Technology Services (ITS) function, provides RMIT University with current and emerging Technology systems and services. Our vision of "unleashing technologies to enable great experiences for RMIT communities" supports a proactive and leading-edge technology ecosystem, mindset and delivery, empowering the advancement of the University's commitment to advancing Lifelong Learners.

About the Role

The Senior QA Analyst is a technically QA focused role within the Information Technology Services (ITS) function. The position applies quality engineering principles to uplift QA practices across projects, platforms, and business-as-usual (BAU) activities.

The Senior QA Analyst will design, build, and maintain test automation frameworks, integrate QA activities into CI/CD pipelines, and promote a shift-left mindset across the software delivery lifecycle. They will also manage and perform testing activities, including manual testing, test planning, defect management, and reporting, to ensure solutions meet both functional and non-functional quality standards.

Working closely with Developers, Business Analysts, QA colleagues, and other stakeholders, the Senior QA Analyst will foster a collaborative approach to delivering quality outcomes. They are expected to be self-driven learners with a genuine hunger to stay current with new tools, frameworks, and techniques, and to share their knowledge through coaching and well-documented processes.

About You

To be successful in this position, you'll have, as a minimum:

• Minimum 5 years' experience in Quality Assurance, with expertise in both manual and automation testing in Agile and Waterfall environments.
• Hands-on experience testing Salesforce applications (Service Cloud, Lightning, Classic) across profiles, permission sets, and environments (QA, SIT, UAT). Skilled in configurations, SOQL, and presenting UAT showcases.
• Experience testing Salesforce integrations with external systems using APIs, MuleSoft, and tools like Workbench to validate data flow and functionality. Strong experience with API and performance testing tools (e.g., Postman, JMeter, K6) and willingness to adopt new tools where appropriate.
• Ability to apply the Test Pyramid principles to optimise test coverage and efficiency.
• Demonstrated capability to work collaboratively with developers, BAs, and other stakeholders to improve quality outcomes.
• Strong communication skills, with the ability to coach, mentor, and document processes for knowledge sharing.
• Broad technical acumen across application platforms, cloud infrastructure, and development frameworks.
• Proven ability to adapt to changing priorities, manage multiple initiatives, and deliver within deadlines.
• Commitment to self-driven continuous learning and staying abreast of industry trends in QA and test automation.

To Apply

Please submit your CV addressing your suitability for this position by clicking the 'Apply' link below.

For further information about this position, please see the Position Description below.

Please note, we will be running a rolling recruitment process, so please do not wait until the closing date to apply.

Applications Close:

10 Oct pm

RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via

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