Service Manager

2 weeks ago

Tamworth, New South Wales, Australia Wideland Group Full time $90,000 - $120,000 per year

Join one of regional Australia's most diverse and respected privately-owned dealership groups. The Wideland Group operates multiple branches across Queensland and New South Wales, representing premium brands such as Hino, Iveco Trucks, JCB Construction Equipment, and CLAAS Agricultural Equipment.

We are currently seeking an experienced, hands-on Service Manager to lead our Truck, Ag & Construction service department at our Tamworth, NSW branch.

About the Role

This is a rare and exciting opportunity for a results-driven individual who is ready to take ownership of the department's performance and growth. You'll be supported by a dedicated team, modern facilities, and a strong leadership group committed to your success.

As Service Manager, you'll lead by example — fostering a positive team culture, delivering exceptional customer service, and driving operational performance. You'll also be instrumental in promoting our services, strengthening customer relationships, and enhancing our reputation in the region.

What We're Looking For

To be successful in this role, you'll need to demonstrate:

  • Proven leadership and supervisory experience in a similar role
  • Strong mechanical knowledge of truck, agricultural, and/or construction equipment
  • Ability to coach, manage, and lead teams to achieve KPIs
  • Confidence in marketing services and driving business growth
  • Excellent communication and interpersonal skills
  • A commitment to customer satisfaction and service excellence
  • High level of computer literacy — experience with AUTO IT or similar DMS is highly regarded
  • A proactive, "can-do" attitude with a team-first mindset

What's on Offer

  • A supportive team environment with the tools and systems to help you succeed
  • A product range that is the envy of the industry
  • A genuine opportunity to grow your career within a reputable and forward-thinking company
  • An attractive remuneration package including base salary + performance incentives

If you're looking for a long-term career with a well-established group and believe you're the right fit, we'd love to hear from you.

Please click "Apply" to submit your application.

Note: Only candidates with relevant trade qualifications and experience in truck, automotive, or construction equipment sectors will be contacted.

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