Hospitality Coordinator
2 days ago
Hospitality Coordinator
Are you highly organised, people-focused, and passionate about creating seamless guest experiences? We're looking for a Hospitality Coordinator to join our team and help keep our venues running smoothly behind the scenes.
This role is perfect for someone who thrives in a fast-paced environment, loves variety, and can juggle day-to-day operations with event coordination and administration.
What you'll do
As our Hospitality Coordinator, you'll be the go-to person ensuring daily service, events, and operations flow effortlessly. Your responsibilities will include:
Operations & Coordination
- Support service by coordinating between departments (FOH, BOH, kitchen, events).
- Ensure staff have rosters, stock, and setup info ready.
- Monitor venues for cleanliness, safety, and readiness.
- Assist with maintenance follow-ups and compliance checks.
Administration & Stock
- Help with rostering, calendars, and supplier communication.
- Track stock usage, coordinate stocktakes, and assist with ordering.
- Keep accurate records for compliance and inspections.
Standard Operating Procedures (SOPs)
- Help write or maintain SOPs related to service, cleaning, safety, etc.
- Assist in training staff on SOPs or updated processes
- Monitor compliance and report gaps to management
Events & Functions
- Coordinate event setups, staffing, and service delivery.
- Share event briefs across teams and troubleshoot on the day.
- Support with bump-in/bump-out logistics.
Team & Compliance
- Act as the communication link between departments.
- Help train staff in SOPs and ensure standards are met.
- Assist with audits and quality control checks.
What we're looking for
- Someone with hands-on experience across multiple areas of hospitality.
- Strong organisational and time management skills.
- A clear and confident communicator.
- Proactive problem-solver with attention to detail.
- Calm under pressure, especially during events.
- Solid understanding of both FOH and BOH operations.
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