Venue Operations Coordinator
2 weeks ago
Job purpose:
The Venue Operations Coordinator is responsible for assisting the Venue Operations Manager in ensuring all event and non-event day operational activities are conducted in a coordinated, effective and integrated manner. A key focus of this role is managing scheduling and bookings to ensure venue readiness for major events at the Stadium and Stadium Park including sporting events, concerts, festivals, conferences, and meetings.
The role works closely with all internal departments including the Events & Venue Management team, Food and Beverage team, Facility Management team, as well as the external Facility Manager and contractors to ensure the safe, efficient, and effective operation of the Stadium.
In this role you will:
- Booking and scheduling events, training sessions, non-event day functions, media events, and maintenance activities in the Stadiums bookings system.
- Providing and/or coordinating on-site support, as required, for Meetings and Special Events, non-event day activities and special projects.
- The creation of venue reports, work orders and event day documentation for events day activities.
- Submitting event specific Alcohol Management Plans for events where required.
- Ensuring all patrons receive an outstanding fans first experience and assisting with the customer feedback process.
- Assisting with managing the Venue's cleaning contractor and ensuring that the venue presentation is delivered to a high standard.
- Assist the Facilities team with the scheduling and coordination of maintenance programs.
- Actively involved in security and emergency management response within the venue.
- Perform the role of Event Control Room Assistant / Communications Officer on event days.
- Management of the weekly scheduling meeting and debriefs.
- Other duties as may be reasonably requested.
To be successful, you will have:
- Strong verbal, written communication, and numerical skills.
- Excellent personal presentation, interpersonal and organisational skills.
- Strong work ethic.
- Strong problem solving and analytical skills.
- Ability to work in a fast-paced environment, under pressure and to tight deadlines.
- A proactive attitude and genuine drive to excel in a dynamic team.
- Competency across the suite of standard Microsoft products.
- 4 years' experience in a similar venue / event coordination role.
- Competency in Momentus (desirable).
- Proficient in AutoCAD (desirable).
- Qualification in Event or Facility Management or working towards qualification (desirable).
About us:
Optus Stadium is one of Australia's premier entertainment destinations, recognised globally as the International Venue of the Year (Stadium Business Awards 2022) and the World's Most Beautiful Stadium (Prix Versailles 2019).
We pride ourselves on our 'fans first' approach and are dedicated to creating memorable experiences for guests, partners and each other.
At VenuesLive, we value innovation, inclusivity, and teamwork. We are proud to be an equal opportunity employer and work in a vibrant and collaborative environment where everyone belongs
Applications close 19 September 2025.
Shortlisting will commence immediately, and the position may close earlier if a suitable candidate is found.
We thank you for your interest in joining the VenuesLive team at Optus Stadium and look forward to receiving your application.
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