Group Venue Manager

About Cherubino Wines

Cherubino Wines is one of Western Australia's most awarded and respected wine producers, with operations spanning vineyards, wineries, restaurants, and cellar doors. Our portfolio of brands and venues reflects a deep commitment to quality, hospitality, sustainability, and regional excellence. We seek a Group Venue Manager to oversee our hospitality and customer-facing operations, ensuring consistent delivery of premium experiences across all sites.

Position Purpose

The Group Venue Manager is responsible for the leadership, operations, and performance of Cherubino Wines' hospitality venues, including cellar doors, Masseria Restaurant, City Cellar, and the functions and events portfolio. The role carries a specific mandate to drive growth in events turnover, with a clear path to doubling revenue from functions and events within 24 months. To support this, the Functions & Events Coordinator will report directly to this position. This position reports directly to the Director and works in close coordination with the Group Finance function, the Board of Directors, and the Head of Brand Marketing & Business Development. While the role is venue-operations focused, all marketing, promotional initiatives, event marketing, and digital activations are directed through the Marketing Department and Business Development Manager.

Key Responsibilities

Leadership & People Management

• Directly manage venue leadership teams and the Functions & Events Coordinator.
• Provide clear leadership, direction, and performance management.
• Oversee staff development, induction, rostering, and HR policy compliance.
• Foster a culture of professionalism, accountability, and excellence in customer service.

Venue Operations

• Full operational oversight of:

• Cellar Door (Margaret River)

• Masseria Restaurant
• City Cellar (Perth)

• Functions and Events

• Ensure consistent guest experience across all venues and events.

• Ensure all licences, compliance, and OH&S requirements are met.
• Ensure strict adherence to food health standards, including safe handling, preparation, and service of food across all venues.
• Oversee compliance reporting of food safety standards to relevant local authorities on a regular and timely basis.
• Manage suppliers, purchasing, and venue logistics in line with business policies.
• Responsible for stock management across all sites, including stock takes, adjustments, transfers, and reconciliations.
• Work closely with culinary teams at each venue to curate and deliver food services to the highest standard.
• Collaborate with the sommelier team to curate and deliver wine offerings across restaurants, functions, city cellar, and cellar doors, including wine tastings and customer experiences.
• Maintain venues and event spaces to premium presentation standards at all times.

Financial Management

• Full responsibility for venue-level and events P&Ls.
• Deliver on the objective of doubling functions and events turnover within 24 months.
• Prepare and interpret Profit & Loss statements for each venue.
• Use Microsoft Excel and Power BI for financial analysis, reporting, and performance tracking.
• Ensure profitability targets are met across all hospitality operations.
• Oversee stock control processes, ensuring accuracy and integrity of financial reporting.

Business Development & Strategic Alignment

• Work closely with the Director and Senior Leadership Team to align venue and event strategies with overall business objectives.
• Implement new operational systems, processes, and efficiencies to enhance performance.
• Support special projects, activations, and venue enhancements as directed by the Director.

Marketing, Events & Customer Engagement

(NB: All marketing, event promotion, and digital activity flows through the Marketing Department. This role focuses on operational delivery.)

Coordinate with the Marketing Department for all functions, events, campaigns, and activations.

• Ensure venue and event teams execute operations to standard.
• Provide operational insights on customer engagement opportunities.
• Ensure consistent brand presentation across all venues and events in line with corporate standards.

Reporting & Relationships

• Reports to: Director
• Liaises with: Group Finance, Board of Directors, Head of Brand Marketing & Business Development
• Direct Reports: Venue Managers across hospitality operations, Functions & Events Coordinator

Conditions of Employment

• Contract Period: Six-month fixed term, with a view to permanent employment upon successful completion of the contract period.
• Commencement Date: Early November 2025
• Remuneration: Competitive salary package plus superannuation
• Conditions: Appointment is subject to the satisfactory completion of a psychometric assessment and a medical examination

Key Performance Indicators (KPIs)

• Events Growth: Double the turnover of functions and events within 24 months.
• Financial Management: Accurate preparation and interpretation of Profit & Loss statements; achievement of agreed venue and events profitability targets.
• Stock Control: 100% accuracy of quarterly stocktakes across all venues; timely reconciliation of adjustments and transfers.
• Food & Wine Curation: Demonstrated uplift in guest satisfaction scores, reviews, and repeat patronage relating to the quality and delivery of curated food services and wine experiences.
• Food Health Standards Compliance: 100% compliance with food safety standards across all venues, including on-time regulatory reporting to local authorities.
• Compliance: Full adherence to HR, OH&S, and liquor licensing policies.
• Leadership: Staff retention and engagement results, adherence to HR policies, and evidence of effective staff development.

Candidate Profile

Essential Skills & Experience

• Minimum 10 years' experience in senior management roles overseeing multiple hospitality venues (absolute requirement).
• Proven experience managing and growing a functions and events business.
• Strong financial management capability, including preparation and interpretation of Profit & Loss statements.
• Advanced skills in Microsoft Excel and practical knowledge of Power BI for reporting and analytics.
• Strong track record in stock control, stocktake processes, and inventory reconciliation across multi-site operations.
• Demonstrated capability in staff management, HR policy compliance, and leadership of large teams.
• Strong knowledge and implementation experience in Occupational Health and Safety policies.
• Acute understanding of food health standards, compliance requirements, and regulatory reporting obligations to local authorities.
• Proven ability to work with culinary teams and sommeliers to deliver curated food and wine experiences.
• Exceptional communication and interpersonal skills, with the ability to liaise effectively at senior executive level.

Desired Attributes

• Deep understanding of the premium wine, food, and hospitality sector.
• Strong organisational skills with the ability to manage multiple priorities.
• Track record of delivering commercial growth and operational excellence.
• A collaborative leader who embodies discretion, professionalism, and brand integrity.