Senior Manager, Insurance Operations Advisory

2 weeks ago

Melbourne, Victoria, Australia CBUS Super Full time $90,000 - $120,000 per year

About Cbus

Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach.  All while staying committed to our member first ethos as a proud Industry Fund.

About the role

We're looking for a subject matter expert in the field of insurance within superannuation to support our Member Experience Uplift program on a 12-month maximum term contract basis. 

Reporting to the Head of Insurance Governance & Oversight, you will draw from your expertise to ensure initiatives across the Program comply with regulatory reporting requirements. 

This will include:

  • Reviewing, and providing guidance on, initiatives arising from previous recommendations
  • Collaboration with relevant stakeholder teams to ensure overall Program alignment to the relevant internal Risk Management Frameworks and external Prudential standards
  • Regular communications to senior leadership on Program progress and updates
  • Partnering with external stakeholders to ensure change is implemented and reported on effectively

Experience and Qualifications

You'll bring:

  • A thorough understanding of insurance operations in superannuation, including legislative and regulatory requirements (including CPS250 and ASIC Report 806)
  • Proven experience managing Line 1 Risk
  • Excellent interpersonal skills and the ability to engage with people across the business including Board and Executive level
  • Exceptional attention to detail
  • Ideally, experience working on projects and / or enterprise-wide programs

You're comfortable taking accountability but know when to escalate.  You're passionate about customer experience and delivering changes which will provide positive impacts for our members.

Belong at Cbus

We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We're looking for people of all genders, races, nationalities, orientations and of all abilities to join us.

We're keen to hear from you

If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via  

Like to know more about working with Cbus? Listen to some of our videos with members of the Cbus team on our website,

Applications Close:  Wednesday, 3rd September

This is a full-time, maximum term position based in Melbourne

Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team.  Should external assistance be required we will reach out to our preferred agency partners, thank you.

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