Service Technician

Do you want a career with a company that makes a difference? Do you have a keen interest in technology? Do you love solving problems? Do you have formal technical qualifications? Are you a people person driven to provide the highest levels of customer satisfaction?

METTLER TOLEDO, the world's largest manufacturer of weighing equipment and one of the leading suppliers of analytical instruments, has an outstanding opportunity for team players to take on roles in our Service Teams based in our Sydney and Melbourne Offices.

METTLER TOLEDO is renowned for providing quality outcomes and outstanding customer service.

Experienced Field Service Technician – Product Inspection Equipment

We are seeking
experienced Field Service Technicians
to join our teams, delivering exceptional service across
New South Wales
and
Victoria.

About the Role

As a Field Service Technician, you will be responsible for
installing, servicing, and calibrating
advanced product inspection equipment, including X-Ray, Metal Detection, and Check Weighing systems. Your work will ensure the highest standards of quality control across a diverse range of industries.

Key Responsibilities

• Install, commission, maintain, and repair product inspection equipment.
• Provide responsive, high-quality technical support to customers, ensuring timely service.
• Liaise with customers to meet agreed service levels and response timeframes.
• Ensure strict adherence to
  METTLER TOLEDO EH&S
  safety standards.
• Perform service and maintenance on competitor brands as required.
• Participate in a
  call-out roster
  once technical proficiency is achieved.
• Collaborate closely with internal teams to drive cooperative and effective solutions.
• Identify cross-selling opportunities to support business growth.
• Maintain accurate service records and documentation.
• Ensure proper maintenance and calibration of tools and test equipment.

What We're Looking For

• Qualifications
  in electronics, electrical, mechanical, or mechatronics (trade or tertiary level).
• Prior experience in servicing
  Product Inspection equipment
  (highly regarded).
• Strong
  problem-solving skills
  across electrical, mechanical, IT, and software applications.
• Ability to
  work independently
  and thrive under pressure.
• Excellent
  communication skills
  – both written and verbal.
• Flexibility and willingness to travel
  interstate and regionally
  on a regular basis.
• Competency with
  MS Office and technical software
  .
• Valid Driver's Licence
  – essential.

Must be able to work well in a team with minimum supervision and balance technical

competence with commercial requirements while ensuring accurate data entry in a

highly regulated and audited environment. In return you will be offered a competitive

salary package, and the opportunity to work for a highly professional weighing and

precision equipment company. A structured training program will be prepared with

you to put you in a position to succeed, and to enable you to progress through the

different technician levels.

About METTER TOLEDO

METTLER TOLEDO
is a leading global manufacturer of precision instruments and services for use in laboratories and manufacturing. We provide the scientific, food, chemical and other industrial sectors with scientific and industrial equipment solutions. As One Team, we innovate amazing solutions that deliver sustainable value and empower our stakeholders worldwide to make new developments, enhance productivity, and improve quality. Together, we are building a better, healthier, and safer tomorrow.

In addition to working for a leading global supplier of precision instruments, with a name synonymous with innovation and quality, you will benefit from our
Employee Value Proposition (EVP)
, including:

• Fully maintained Company Vehicle.
• A confidential Employee Assistance Program, providing access to professional mental health counselling services for yourself (with potential to extend to your immediate family).
• A paid annual community volunteer day.
• Access to our extensive employee reward and recognition program, giving you and your immediate family ongoing access to discounts (perks) across hundreds of major retail organisations in ANZ (PerkBox).
• Ongoing access to an externally provided online wellness hub, giving you access to yoga / workouts, mediations, wellness webinars, hypnotherapies and many more online health and wellness resources.
• Access to social and cultural events within the internal ANZ business as part of our wellbeing / culture calendar.
• Annual family day.
• Yearly Awards Recognition.
• Service / Milestone Award.
• Free Annual Flu shots.
• Ongoing support with professional development via regular touchpoints on agreed S-M-A-R-T and development objectives.

METTLER TOLEDO: Empowering a world of opportunities.

We collaborate to succeed. We believe diversity and a truly inclusive culture provide the unique perspectives that fuel innovation. People are our most powerful asset, which is why we work hard to create an open environment where every voice is heard. Join our team of talented professionals to share your point of view.

As a global company whose innovations impact many crucial industries,
METTLER TOLEDO
has established a solid foundation in our markets. Our open culture provides ample opportunities for you to grow and explore new ideas. As we bring this vision alive, our behavior must be guided by our core values as well as appropriate business ethics.

Our Corporate Vision:

• One Team
  : Work together with fellow employees worldwide towards common goals.
• Global Reach
  : Help METTLER TOLEDO take advantage of its unique network to meet customers global needs.
• Amazing Solutions
  : Think in new ways to provide solutions that improve customers' processes.

Our Corporate Values:

• We Perform with Integrity:
  We behave ethically and legally.
• We Pursue Innovation:
  We put good ideas to work.
• We Deliver Quality:
  We give our best.
• We Drive Continuous Improvement:
  We seize opportunities to make a difference.
• We Use Resources Wisely:
  We save time, money, and resources empowering a sustainable business.

Our unique offering to candidates:

Innovation that inspires
: We offer access to an environment that thrives on innovation and impactful work.

Striving for excellence
: We offer an innovative culture that rewards individuals for giving their best efforts.

A world of opportunities
: We offer a global network that supports your personal and professional growth.

At
METTLER TOLEDO
, we believe in the power of teamwork. It is our culture of collaboration that allows us to continually grow and develop. Our reputation for quality and innovation is well established. Now, all we need is you Your passion, talents, and unique perspectives are what we seek to keep moving forward.

For further information regarding
METTLER TOLEDO
, its history and product portfolio, check us out on