Customer Care Consultant

4 days ago

Sydney, New South Wales, Australia AMBU Full time $70,000 - $120,000 per year

City: Sydney

State:

Country: Australia

Business Area: Supply Chain

Department: Warehouse Australia, ST APAC

Employment Type: Full-time

Are you passionate about making a difference in the lives of others?

Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. If you are excited by the idea of contributing in a fast-paced, high-growth organization where your work can make a real difference, we want you to join our team

We are seeking a customer-centric and motivated individual to join Customer Services Team. You'll be responsible for delivering outstanding service to our internal and external customers. Attitude is everything, and we're looking for someone who thrives on solving problems and is a pro at juggling multiple priorities.

What you'll do:

  • Be the first point of contact for our internal and external customers
  • Provide first-class customer support via phone, email, and other channels
  • Process orders and returns, ensuring clear communication and timely resolution
  • Resolve issues with an empathetic and a solutions focused approach
  • Champion a culture of service excellence by promoting customer-centric thinking
  • Collaborate with cross-functional teams

What you'll bring:

Ideally, you'll have experience in a Customer Service role. You'll also have:

  • Demonstrated passion for delivering exceptional customer experiences
  • Exceptional interpersonal and communication skills
  • Experience with CRM or ERP systems and a good understanding of customer service processes
  • High level of working knowledge of Microsoft Office suite of products
  • Experience in the medical and/or related industry is desirable

What we offer:

  • Health and wellness subsidy
  • Extra days leave for your birthday
  • Time to give back with paid volunteer leave
  • Ongoing training and education
  • Fun and collaborative team environment

About Ambu

Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. We continuously look to the future with a commitment to deliver innovative quality products that have a positive impact on patient care and the work of healthcare professionals. Headquartered near Copenhagen in Denmark, Ambu employs approximately 4,500 people in Europe, North America and the Asia Pacific.

For more information, please visit or follow us on LinkedIn.

  • Customer Care Consultants

    6 days ago

    Sydney, New South Wales, Australia BizCover Full time $60,000 - $80,000 per year

    BizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of...

  • Customer Care Consultants

    4 days ago

    Sydney, New South Wales, Australia BizCover Full time $60,000 - $90,000 per year

    BizCover who?You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of...

  • Customer Care Consultant

    7 days ago

    Sydney, New South Wales, Australia EatFirst Full time $60,000 - $80,000 per year

    About EatFirstEatFirst is Australia and New Zealand's leading Food Management Platform, helping businesses streamline how they order and experience food at work.We're a fast-growing, tech-driven company on a mission to transform office food, from everyday catering to standing orders, pantry supplies, and beyond. With nearly two decades of local experience...

  • Customer Care Consultant

    7 days ago

    Sydney, New South Wales, Australia Sonova Australia Pty Ltd Full time $60,000 - $80,000 per year

    Love interacting with people and providing 5-star customer service over the phone?Want to make a difference in people's lives?Enjoy hitting targets and receiving performance bonuses?We're looking for dedicatedContact Centre/customer service professionals to join our expanding Customer Care Team.Making contact with clients through primarily outbound channels...

  • Customer Care Consultant

    1 week ago

    Sydney, New South Wales, Australia Sonova AG Full time $40,000 - $80,000 per year

    Love interacting with people and providing 5-star customer service over the phone?Want to make a difference in people's lives? Enjoy hitting targets and receiving performance bonuses?We're looking for dedicated Contact Centre/customer service professionals to join our expanding Customer Care Team. Making contact with clients through primarily outbound...

  • Customer Care Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Sonova Full time

    Love interacting with people and providing 5-star customer service over the phone?Want to make a difference in people's lives? Hybrid working & great opportunity for full-time or part-time hours.Enjoy hitting targets and receiving performance bonuses?We'relooking for dedicatedContact Centre/customer service professionals to join our expanding Customer Care...

  • Customer Care Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Sonova Full time

    Overview Love interacting with people and providing 5-star customer service over the phone? Want to make a difference in people's lives? Enjoy hitting targets and receiving performance bonuses? We're looking for dedicated Contact Centre/customer service professionals to join our expanding Customer Care Team. Making contact with clients through...

  • Admin/ Customer Care Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Koch & Co Full time $45,000 - $65,000 per year

    We are an Australian owned national distributor of floral, gift and home decoration products looking for a motivated and dedicated Customer Care Agent to join our team. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat.Responsibilities:Answering customer...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia The Talent Mill Full time $90,000 - $120,000 per year

    The Brand |Our client requires no introduction – with sophisticated product categories across evening, bridal and RTW – they have thriving channels across retail, eComm and wholesale and recent international expansion.Synonymous with elegance, craftsmanship, and occasion dressing and with a legacy of over a decade, the brand is trusted by celebrities,...

  • Customer Service Consultant

    4 weeks ago

    Sydney, New South Wales, Australia AIA Hong Kong and Macau Full time

    Customer Service Consultant page is loaded## Customer Service Consultantlocations: Sydney, AU-AIA Australiatime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 24, 2025 (10 days left to apply)job requisition id: JR-60851BE THE DIFFERENCE Everyone in the AIA customer care team plays a vital role in helping our...