Technical Service Advisor

15 hours ago

Greater Adelaide SA, Australia Suncorp Group Full time $60,000 - $90,000 per year

Technical Service Advisor

  • Permanent Role
  • Adelaide Location

Terri Scheer is proud to be a part of the Suncorp Group alongside some of Australia's most trusted and diverse names in insurance. Together we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career.

Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer-obsession and supported at every step of the journey.

About the role:

  • Provide support to the Claims Team regarding complaints management, Code of Practice adherence and technical referrals
  • Adelaide location

The Technical Service Advisor role reports to the Claims Performance Manager and involves providing support to the Claims Team regarding complaints management, Code of Practice adherence and technical referrals.

This rewarding role also involves identifying business and process improvement opportunities, as well as providing coaching and feedback to staff as required.

What you'll do

  • Manage and resolve customer complaints
  • Ensure claims adhere to Code of Practice and regulatory requirements
  • Support staff with technical enquiries and requests that are above their delegation level
  • Identify business and process improvement opportunities
  • Targeted coaching and feedback to uplift claims' staff capability

What you'll bring

  • Complaints management and customer service experience
  • Background in a general insurance claims function, preferably Landlord and/or Home Claims
  • Technical proficiency using PC systems and programs including Microsoft Office

What we can offer you:

  • Discounts and offers on a range of insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

Advertised: 01 Oct 2025 AUS Eastern Standard Time

Applications close: 08 Oct 2025 AUS Eastern Daylight Time

Whatsapp Facebook LinkedIn Email App

  • Technical Service Advisor

    3 days ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **Technical Service Advisor** - **Permanent Role**: - **Adelaide Location** Terri Scheer is proud to be a part of the Suncorp Group alongside some of Australia’s most trusted and diverse names in insurance. Together we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and...

  • Technical Service Advisor

    10 hours ago

    Adelaide, South Australia Suncorp Full time $90,000 - $120,000 per year

    Technical Service AdvisorPermanent RoleAdelaide LocationTerri Scheer is proud to be a part of the Suncorp Group alongside some of Australia's most trusted and diverse names in insurance. Together we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can...

  • Real Estate Advisor

    18 hours ago

    Adelaide, Australia My Real Estate Advisor Full time

    **Real Estate Advisor** My Real Estate Advisor Pty Ltd Web based business Residential Sales Full time Posted 03/03/25 More jobs from this company **Up and coming and established Real Estate Agents wanted Australia wide to help build our brand** An exciting opportunity to join our team as a Real Estate Advisor with My Real Estate Advisor. My Real...

  • Associate Advisor

    2 weeks ago

    Greater Adelaide SA, Australia Nexia Australia And New Zealand Full time

    Associate Advisor **23rd August, 2024** **The Business** Edwards Marshall Financial Solutions offers you exposure to the full breadth of strategic financial advice considerations and bespoke investment solutions to high net wealth clients and business owners. If you want to experience what good holistic and ethical advice looks like, then you will find no...

  • Building Technical Advisor

    10 hours ago

    Greater Melbourne Area, Australia Suncorp Group Full time $90,000 - $120,000 per year

    Building Technical AdvisorPermanent RoleMelbourne BasedJoin a team committed to technical excellence, customer service, and quality outcomes in insurance repairs.We are seeking a Building Technical Advisor to join our Consumer Property Claims team in Melbourne. This is a permanent, full-time role within a team focused on technical standards, customer...

  • Business Development Advisor

    1 week ago

    Greater Adelaide SA, Australia ElectraNet Full time

    **About ElectraNet**: ElectraNet builds, owns, operates and maintains the high voltage electricity transmission network which delivers the energy South Australians rely on to power our homes, businesses and communities. Our employees describe our culture as one that is supportive, inclusive, and community-oriented, where we genuinely want each other to...

  • Technical Consultant

    4 days ago

    Greater Adelaide SA, Australia Brennan IT Full time $90,000 - $120,000 per year

    Brennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.It's a claim backed by our True Performance System – a way of...

  • Technical Service Manager

    2 weeks ago

    Greater Adelaide SA, Australia Diverseco Full time

    **Diverseco is seeking a commercially focused Technical Service Manager to lead our Port Adelaide SA based service department.** **About Us**: At Diverseco, we are a leading solution provider for weighing, automation, and service solutions across Australia, New Zealand, and Singapore. With roots in the industrial weighing sector, we’ve expanded our...

  • Customer Service Advisor

    18 hours ago

    Greater Adelaide SA, Australia Velocity Truck Centre Full time

    Attractive hourly rates + employee benefits - Increase your earnings with rewarding bonus opportunities - Develop your career with Australia's largest Daimler Trucks dealership group **Your Next Opportunity** We are seeking a proactive and efficient Customer Service Advisor to join our team at Daimler Trucks Adelaide! As the face of our department, you...

  • Service Advisor

    4 weeks ago

    Adelaide, South Australia Cummins Asia Pacific Full time

    Join to apply for the Service Advisor role at Cummins Asia Pacific2 days ago Be among the first 25 applicantsJoin to apply for the Service Advisor role at Cummins Asia PacificDescriptionWe are looking for a talentedDescriptionWe are looking for a talented Service Advisor to join our Adelaide branch. This role could suit a diesel mechanic wanting to come off...