Manager, Technical Services

**Job no**: 888872
**Work type**: Full time
**Location**: Adelaide Metro Eastern
**Categories**: Administration, Business and Management, Technical
- **Salary: ASO7 / $108,109.00 - $116,864.00 p.a.**:

- **Full Time / Ongoing**:

- **5024 / FULHAM GARDENS**

**About Us**:
SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.
- Our Vision_: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.
- Our Mission_: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.
- Our Purpose_: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

**Our Values**:
**_ PATIENT FOCUSED_**: We will put our patients and the safe and quality care we provide them first; in everything we do.

**_TEAMWORK_**_:_ We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

**_ INTEGRITY AND HONESTY_**_:_ We accept and uphold the standards and expectations of our organisation and communities.

**_RESPECT AND COURTESY:_** We will always be respectful and courteous toward our patients, each other, and all those we work with.

**_COMMUNITY COLLABORATION_**: We value our role in the community, and we value the communities we serve.

**_CHANGE READY_**: We know our communities’ needs will evolve and we must adapt to meet them.

**_AUTHENTIC LEADERSHIP:_** We will support leadership development for our people at every level.

The Manager, Technical services will take a lead role in guiding strategic and business decisions relating to communications and biomedical technologies which support the delivery of state-wide ambulance services.

The incumbent will manage a team of specialist technicians responsible for the implementation of new technologies and maintenance of existing infrastructure state-wide.

The incumbent is responsible for the life cycle management of approximately $15 million worth of communication and biomedical equipment and provides strategic advice to the General Manager, Critical Systems in relation to new equipment and ongoing operation support.

**What We Offer**:

- Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
- Giving back to the people of South Australia Play a vital role in enhancing the well-being of our community.
- We take care of you Access to a range of staff and wellness support programs

**Key Responsibilities**:
Provide effective leadership and management of the Technical Services department, fostering a customer-focused, professional, and responsive team culture aligned with SA Health's values.

Oversee the strategic planning, resource allocation, and budget management for the department, ensuring efficient utilization of human, financial, and physical assets to achieve business objectives.

Develop and implement a comprehensive Business Continuity Plan (BCP) in conjunction with the General Manager - Critical Systems to facilitate ongoing service provision and disaster recovery.

Monitor and analyse the performance of communication and biomedical systems, identify opportunities for enhancements, evaluate new technologies, and lead technological change initiatives to maintain compliance and support strategic objectives.

Manage the administration of the department, including policy and procedure development, project scheduling, stakeholder liaison, risk management, and contract negotiation with external suppliers and contractors.

Ensure effective asset management, including maintaining adequate stock levels for communication and biomedical equipment, implementing asset database management systems, and overseeing break-fix management processes.

**Application Information**:

- The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 888872**

**Application Closing Date**

Friday 3 January 2025

**Attachments**

**Australian applicant guidelines**

**Advertised**: 13 Dec 2024 Cen. Australia Daylight Time
**Applications close**: 03 Jan 2025 Cen. Australia Daylight Time