Customer Service

2 days ago

Australia PAL Wacol Sime Group Full time $70,000 - $120,000 per year

Company :

Transport Engineering Solutions Pty Ltd

Palfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support, parts availability and after sales service.

We currently have an excellent opportunity for a Customer Service & Sales Support to join our Wacol team. 

About the Role 

Supporting the sales team with day-to-day activities to enable them to successfully deliver a great customer experience.

Key responsibilities include

  • Working with the sales teams to ensure the customer is fully informed on all aspects of their purchase through the sales process, liaising with service partners and workshops

  • Proactive follow up with the customer on receipt of a new order and once the equipment is delivered

  • Provide invoices for all equipment sales promptly on delivery

  • Completing quotes for quick turnaround

  • Maintain CRM Equipment database

About You 

  • Proven experience in a customer service or administrative support role in a technical environment or manufacturing industry

  • Well-developed communication skills - you will be a skilled communicator who connects well and engages others

  • First-rate planning and organisational skills - complemented by a methodical approach and strong attention to detail

  • The knack for problem solving - you'll view problems as opportunities and enjoy taking a creative, innovate and fresh approach

  • Competent in Microsoft applications including Outlook, Word and Excel.

What's on offer:

  • A competitive remuneration package 

  • Access to employee benefits account including discounts on groceries, electronics and more

  • Access to Employee Assistance Program

  • Access to an annual Health and Wellbeing reimbursement program 

  • Permanent full-time position - Monday to Friday

   

The successful candidate must be able to pass a compulsory pre-employment medical, drugs and alcohol assessment.

  • Customer Service

    1 week ago

    Wacol, Queensland, Australia Sime Motors Australia Full time $60,000 - $80,000 per year

    Palfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support,...

  • Storeperson

    4 days ago

    Australia | PAL | Wacol Sime Darby Full time $45,000 - $60,000 per year

    Company :Transport Engineering Solutions Pty LtdPalfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability.  Both globally and in...

  • Customer Service Representative

    5 hours ago

    Wacol, Queensland, Australia QCC Hospitality Supplies Full time $60,000 - $90,000 per year

    Customer Service RepresentativeQCC Hospitality Supplies Wacol, Brisbane QLD Customer Service – Call Centre (Call Centre & Customer Service) Full TimeAbout UsLove great service and working with great people? So do weAt QCC Hospitality Supplies, we've been helping Aussie cafés, restaurants, hotels and bars bring their spaces to life since 1957.We're a...

  • Customer Service Officer

    2 weeks ago

    Wacol, Australia AMA Collision Full time

    Permanent, full-time position. Monday to Friday - Get back your weekends! - Grow your Customer Service skills within the collision industry - Work with our great team for the long term! Gemini Wacol is a large repair shop in the western corridors of Brisbane (just off the Ipswich Motorway) with ample opportunity for career progression and long-term...

  • Workshop Fitter/Boilermaker

    2 days ago

    Australia | PAL | Wacol Sime Group Full time $75,000 - $95,000 per year

    Company :Transport Engineering Solutions Pty LtdPalfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability.  Both globally and in...

  • Front Counter Customer Service

    14 hours ago

    Wacol, Australia Motion Asia Pacific Full time

    Wacol QLD branch with street parking available - Opportunity for progression within the business - Uniforms provided by us - **Modern technology** and equipment for your success within the role - **Work** within a supportive environment to ensure your success. - **Diversified** business to keep you interested We provide high quality hardware including,...

  • Customer Support Representative

    2 weeks ago

    Wacol, Australia Komatsu Full time

    **The Opportunity**: Are you ready to take your customer service skills to the next level? Join our team as a Customer Service Representative and play a pivotal role in delivering exceptional service to our customers. We're looking for individuals who not only meet customer expectations but also align with our company values. The main objective of the role...

  • Customer Support Representative

    2 weeks ago

    Wacol, Australia Komatsu Full time

    **The Opportunity**: Are you ready to take your customer service skills to the next level? Join our team as a **Customer Service Representative**and play a pivotal role in delivering exceptional service to our customers. We're looking for individuals who not only meet customer expectations but also align with our company values. The main objective of the...

  • Customer Liaison Agent

    2 weeks ago

    Wacol, Australia Watch Smoke Alarms Full time

    We're seeking a full-time customer liaison agent to follow up on warm customer leads, answer incoming phone calls, follow up phone calls and tasks, and convert and schedule job orders for our field staff. In this role, you'll be responsible for reaching out to customers over the phone, building rapport, answering queries, promoting and upselling our products...

  • Service Advisor

    1 week ago

    Wacol, Queensland, Australia IVECO Trucks Australia Ltd. Full time $60,000 - $80,000 per year

    Due to the introduction and success of the all-New Iveco heavy and light Vehicle Commercial range, we are now on a Recruitment Drive to support our ever-increasing customer base.Iveco Brisbane is Queensland largest Iveco Dealer and is located in Wacol (Brisbane's western suburbs) our dealership is the flag ship of Iveco Trucks Australia and Iveco's only...