Assistant Relationship Manager, Suncorp Bank

Job Title: Assistant Relationship Manager, Suncorp Bank

Req ID: 104953

Department: SB Agri & Regional Northern

Division: Suncorp Bank

Location: Townsville

About Us

At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.

About the Role

As an Assistant Relationship Manager in our Business Banking team, you'll play a key role in helping to support the Relationship Manager with the management and growth of a portfolio of valued Agribusiness customers. This is a fantastic opportunity to surround yourself with high integrity banking professionals whilst developing your knowledge and experience within Agribusiness Banking.

Role Location: Townsville, QLD

Role Type: Permanent, Fulltime

What will your day look like?

As an Assistant Relationship Manager, you will:

Support the Relationship Manager in managing and nurturing customer relationships within the assigned portfolio

Address client enquiries promptly and professionally, adhering to established service standards to enhance customer satisfaction

Proactively identify client needs, maintain accurate customer data and facilitate holistic service solutions through collaborative conversations

Provide constructive feedback on operational and risk-related issued to improve processes and contribute to ongoing enhancement initiatives within the region

Develop and maintain relationship with intermediaries, ensuring all referrals are directed to the appropriate management for further action and sales opportunities

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Tertiary qualifications in business, commerce, banking or finance are preferred but not mandatory

Demonstrated experience in customer growth and retention within financial services

Strong emphasis on customer-centricity, with excellent interpersonal skills to build relationships and influence others effectively

Proficient in conveying information clearly and confidently, both verbally and in writing, alongside strong problem-solving abilities to analyse and break down complex issues

Strong analytical skills with attention to detail

You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

. You can apply for this role by visiting ANZ Careers and searching for reference number

Job Posting End Date

12/11/2025 , 11.59pm, (Melbourne Australia)