Local Home Loan Specialist

6 days ago

Townsville, Queensland, Australia Queensland Country Bank Full time $90,000 - $120,000 per year

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

About The Role
Are you driven to make a real difference in people's lives by helping them achieve their financial goals? We're looking for an experienced and motivated
Local Home Loan Specialist
to join our welcoming and high-performing team at our
Townsville branch
.

In this role, you'll provide exceptional, personalised lending support to both new and existing Members. You'll handle a variety of lending needs, from personal and credit card loans to more complex mortgage applications, while building strong relationships and becoming a trusted point of contact.

You'll also support the Area Manager with business development initiatives, help manage loan processing and distribution and play a key role in coaching and mentoring staff. A vital part of the role involves leading our mortgage retention program to ensure our Townsville Members feel supported and valued throughout their lending journey.

This is a full time 17-month secondment position, based on a 38-hour working week. Monday to Friday. The successful applicant may be required to work at branches within the region, as required.

About You
To be considered for this role, you must demonstrate:

  • Lending experience and sales skills
  • A proven track record of delivering exceptional customer service
  • Excellent written and verbal communication skills, including listening skills
  • High attention to detail and accuracy
  • Sound mathematical skills and sound knowledge of Microsoft Office suite
  • Sounds understanding of Queensland Country products and services (desired)

About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country are certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

  • Work life balance and flexible working options
  • Birthday Leave
  • Community Volunteer Leave
  • Access to an Employee Assistance Program (EAP)
  • Access to our Wellness Program
  • Discounts on your Banking and Health Insurance products
  • Cultural lunches and social clubs
  • Excellent training and development opportunities

How To Apply
If you're passionate about delivering outstanding service and want to grow your career in a supportive, community-focused environment, we'd love to hear from you.

To apply for this role please follow the links or apply via our Careers Page. Applications close Thursday 2 October 2025 at 5pm. For more information or if you have questions, please contact Emily on

*Queensland Country Bank limited ABN AFSL/Australian Credit Licence *

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

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