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Project / Account Manager

2 weeks ago

Surry Hills, New South Wales, Australia Dijitally Full time $90,000 - $120,000 per year

At
Dijitally
, we help brands grow through smart, sustainable digital performance — and our team is at the heart of that success. We work across strategy, media, creative, and delivery, partnering with some of the most recognised names in Australia's fintech and digital landscape.

We're now looking for an experienced
Project Manager/ Account Manager
to join our Delivery team. If you're proactive, organised, and thrive in a fast-paced, remote environment, this could be your next move.

This is a
Fixed Term Contract
or
Permanent
position for the right candidate — and ideally, we're looking for someone who can start soon.

The Opportunity
You'll be responsible for the day-to-day planning, coordination, and delivery of digital campaigns (B2B and B2C) and creative projects. Reporting to our Head of Production, you'll work across multiple teams — from design and UX to development and paid media — to bring work to life on time, on budget, and on brief. You'll be part of a supportive, high-performing remote team that values autonomy, transparency, and getting great work out the door.

What You'll Be Doing

Project & Delivery Management

  • Develop detailed project plans, timelines, scopes, budgets, and schedules
  • Brief, manage, and support internal teams to deliver high-quality outcomes
  • Apply Agile frameworks (Scrum, Kanban) to drive efficient, flexible workflows
  • Make minor updates within CMS, CRM, or Figma (e.g., uploading content or tweaking UI copy)
  • Proactively manage dependencies, deadlines, and deliverables across multiple concurrent projects


Client Partnership & Communication

  • Act as a day-to-day contact for clients, providing project updates, managing expectations, and solving problems quickly
  • Interrogate briefs and collaborate with stakeholders to refine requirements
  • Deliver polished documentation, clear timelines, and responsive communications


Quality & Risk Management

  • Own QA and testing cycles to ensure outputs meet technical, UX, and brand standards
  • Identify project risks early and implement mitigation plans
  • Keep an eye on the finer details — accuracy, consistency, and alignment with the brief


Financial & Resource Management

  • Work with project and client teams to define and monitor budgets
  • Track time, utilisation, and delivery to ensure projects stay financially healthy
  • Manage reconciliation, invoice schedules, and forecasting with confidence

What You'll Bring

  • 5+ years of experience in a digital marketing agency or similar environment
  • Detailed orientated skills and strong organisation skills
  • Strong understanding of project workflows across creative, dev, UX, and media
  • Experience with Agile methodologies and digital delivery frameworks
  • Great stakeholder management skills — confident, clear, and solutions-focused
  • A knack for balancing multiple priorities without compromising quality
  • Experience using tools like Productive, Slack, Asana, Jira, Trello, or similar
  • Bonus points if you've worked directly in CMS platforms, Figma, or CRM tools
  • A quiet, reliable remote work setup with high-speed internet

How We Work
This is a
full-time remote role
, with core hours aligned to the
AEST time zone
. You'll collaborate closely with your team and clients through Slack, G Suite, Zoom, and our project management tools. We trust you to manage your time well, communicate proactively, and deliver to a high standard.

A Bit About Us
At Dijitally, we're proud to be one of Australia's best-performing digital agencies. We care about outcomes, not ego. We work flexibly, move fast, and support each other to grow — both personally and professionally. We celebrate diversity and welcome applicants from all backgrounds, experiences, and walks of life.

Ready to make your mark and help us deliver great projects?
We'd love to hear from you

At Dijitally, we celebrate individuality and champion diversity. We welcome applications from all backgrounds—regardless of race, religion, gender identity, sexual orientation, age, disability, or cultural background. If you meet some of the criteria but not all, we still encourage you to apply—we're looking for potential as well as experience.