national customer service coordinator

6 days ago

Rochedale QLD, Australia Beaumont Tiles Full time $60,000 - $90,000 per year

BEAUMONTS - Creating dream spaces

  • Join the tile industry leader within the Bunnings/Wesfarmers group
  • Collaborative national team - join the experts in delivering exceptional outcomes for our customers
  • Attractive salary + Incentive bonuses + Exclusive employee discounts
  • Work from home 1 day per week

THE ROLE...

We are looking for a skilled Customer Service Coordinator to join our Residential Sales team. Based in our state office in Rochedale, you will serve as a point of contact for clients with queries about products, orders & deliveries and provide support for internal sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge and passion for providing outstanding client experience. If you have exceptional organisational skills and draw energy from being part of a dynamic team, we would like to meet you.

KEY RESPONSIBILITIES OF THE ROLE...

  • Liaising directly with Builders over phone & email
  • Supporting the sales force with general administrative duties to help reach the team's objectives
  • Keep accurate client and job records
  • Data entry and database maintenance
  • Relationship management with both customers and suppliers
  • Maintain internal team relationships
  • Order management – maintaining accurate delivery dates and stock allocations
  • Liaising with internal divisions such as procurement, warehousing and logistics teams to ensure projects run smoothly
  • Problem-solving any on-site issues that may arise and achieving timely resolutions

REQUIREMENTS OF THE ROLE...

  • Be a customer service superstar
  • Have high-level organisational skills and the ability to manage a number of projects at the same time
  • Be proactive, enthusiastic and able to work in a dynamic, collaborative team environment
  • Be confident, professional and have excellent interpersonal skills
  • Have exceptional verbal and written communication skills
  • Have strong problem-solving skills and a high level of initiative
  • Be highly competent in Excel and other Microsoft suite products
  • Previous experience in the building industry/ with building products is highly sought after but not essential

OUR CULTURE…

At Beaumont Tiles, we believe that creating a culture of belonging and inclusivity is crucial to our success, and we strive to reflect the diversity of our local communities in our workforce. At the same time, we recognise that people are more than their roles and titles. We want everyone to feel included, secure to explore areas they feel passionate about, and empowered to develop their full potential.

THE PERKS…

  • Be part of a market leader and nationally recognised company
  • Attractive remuneration packages
  • Employee assistance program (EAP)
  • Training and development opportunities
  • Exclusive employee discounts
  • Fun and collaborative work environment

ABOUT US…

Beaumont Tiles is Australia's biggest tiles and bathroom ware retailer with over 110 outlets Nationwide. An innovative market leader, Beaumont Tiles buyers travel the globe to bring back the best in tiles, stone, and bathroom ware. Beaumont Tiles has company-owned and franchised stores servicing trade, home builders and renovators, and the commercial sector.

HOW TO APPLY…

If you are looking for the next step in your career, this is a great opportunity for you to make your mark and further develop your career with a growing and successful company. If you want to join a great team, click 'Apply' now

Enjoy your work with Beaumont Tiles

  • National Customer Service Coordinator

    2 days ago

    Rochedale, Australia Beaumont Tiles Full time

    **BEAUMONTS - Creating dream spaces!** - ** Join the tile industry leader within the Bunnings/Wesfarmers group**: - ** Collaborative national team - join the experts in delivering exceptional outcomes for our customers!**: - ** Attractive salary + Incentive bonuses +**Exclusive employee discounts**: - ** Work from home 1 day per week!** **THE...

  • National Customer Service Administrator

    1 week ago

    Rochedale, Australia Beaumont Tiles Full time

    **Join the tile industry leader within the Bunnings/Wesfarmers group**: - ** Work from home 1 day per week!**: - ** Exclusive employee discounts** **THE ROLE...** We are looking for a skilled Customer Service Administration Officer to join our Residential Sales team. Based in our state office in Rochedale, you will serve as a point of contact for clients...

  • Administration Clerk

    9 hours ago

    Australia - QLD – Other Sales Coordinator Full time $40,000 - $60,000 per year

    We are currently seeking a motivated Full Time Administration Clerk / Sales Coordinator to join our team based at Harvey Norman Commercial Qld Stapylton Branch.The Position• Provide support to our Sales representatives with their day-to-day duties• Confirm orders with customers• Order stock from suppliers for customer orders• Liaise with customers...

  • Project & Installation Coordinator

    2 days ago

    Rochedale QLD, Australia Shop for Shops Alexandria Full time $80,000 - $120,000 per year

    Project Designer / Estimator - Shopfitting Projects – Revit FocusLocation: Brisbane QLDCompany: Shop for ShopsContact: Michael About UsShop for Shops is Australia's leading retailer of shop fittings, shelving, and display solutions. With four showrooms across Australia, we are proud to deliver high-quality, functional, and stylish retail fit out solutions...

  • Customer Service Representative

    4 days ago

    Ayr QLD, Australia Lowes Petroleum Service Full time $30,000 - $50,000 per year

    Introduction:At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery vehicles, and Retail Service...

  • Customer Service Consultant

    2 weeks ago

    Rochedale, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Customer Service Agent

    6 days ago

    Rochedale, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Service Coordinator

    2 weeks ago

    Acacia Ridge QLD, Australia Richard Jay Full time $60,000 - $90,000 per year

    Bring your service know-how to a team that values your service focussed skillsFull time position Monday to Friday workComprehensive training and developmentAttractive incentive programFlexible working arrangements on completion of probationJoin a national leader in commercial laundry equipment supplier, servicing and spare parts. At Richard Jay, we take...

  • Customer Service Agent

    4 days ago

    Rochedale, Australia Probe CX Full time

    **About the role** **Key details** - Full-time - Operational Hours: Monday Saturday 9am to 5:30pm (rotational roster). - Commencing ASAP - Located at Brickworks Place, Rochedale, QLD (FREE Parking). - Australian Based Role **About you** You will have a history of effortlessly nurturing customer connections, masterfully untangling intricate inquiries, and...

  • Customer Service

    6 hours ago

    Kangaroo Point QLD, Australia Heart to Harvest Catering Full time $75,000 - $85,000 per year

    Customer Service & Kitchen ManagerWork with purpose. Coordinate with precision. Lead with heart.Heart to Harvest Catering is a proudly First Nations and female-owned catering business that celebrates culture through food. As a Supply Nation registered social enterprise, we are committed to delivering exceptional catering experiences while promoting...