IT Support Engineer

1 day ago

Sydney NSW, Australia Star x technology solutions pty ltd Full time $60,000 - $80,000 per year

About Star X Tech

Star X Tech is a Sydney-based digital solutions company driven by innovation and a client-first mindset. We specialise in building tailored IT strategies that help businesses transform, scale, and thrive in a rapidly evolving world.

Our team brings together full-stack developers, UI/UX designers, and digital marketers—combining technical expertise with creative vision. Whether you're a startup or an established enterprise, we're here to help you stay competitive and reach the next level.

About the Role:

We are seeking a motivated IT Support Specialist with 2–3 years of experience to join our growing team. This role is a blend of IT support, hardware troubleshooting, and invoicing/admin tasks. You must be able to communicate professionally in both English and Chinese, as you'll support a diverse client base.

Key Responsibilities

IT Support & Hardware

  • Provide day-to-day IT support for internal staff and clients.
  • Troubleshoot hardware issues with desktops, laptops, servers, and peripherals.
  • Install, configure, and maintain IT equipment including computers, printers, and mobile devices.
  • Perform asset management, including inventory tracking, equipment setup, and warranty coordination.
  • Support networking basics: LAN/WAN, Wi-Fi, cabling, patch panels, and VPNs.
  • Install and maintain CCTV systems and related hardware.
  • Configure and recover operating systems (Windows/macOS).
  • Ensure endpoint security measures (antivirus, encryption) are in place.

Invoicing & Admin

  • Prepare and issue client invoices.
  • Track payments and follow up where required.
  • Maintain daily work records.

Requirements

  • 2–3 years' experience in IT support, helpdesk, or hardware support.
  • Professional fluency in English and Chinese (written & spoken).
  • Strong hands-on skills in hardware troubleshooting and installations.
  • Familiarity with Microsoft 365 administration and Active Directory.
  • Advanced knowledge of networking fundamentals.
  • Organised, detail-oriented, and capable of handling invoicing/admin tasks.
  • Strong communication and problem-solving abilities.

Nice to Have

  • Exposure to cloud platforms (Microsoft, Azure, AWS, or Google Cloud).
  • Knowledge of IT ticketing systems (ServiceNow, Zendesk, JIRA, Lark).

What You'll Get

  • Competitive salary and benefits.
  • A collaborative and innovative work culture.
  • Exposure to diverse industries and IT projects.

Job Type: Full-time

Pay: $60,000.00 – $80,000.00 per year

Benefits:

  • Free drinks
  • Free food

Work Location: In person

  • Engineering Manager

    1 week ago

    Sydney, New South Wales, Australia Latitude IT Full time $180,000 - $250,000 per year

    Engineering ManagerAre you a passionate leader ready to drive high-performing teams and deliver innovative software solutions? We're looking for an Engineering Manager to lead a team of talented developers while partnering closely with product leaders to shape technical roadmaps and deliver impactful results.What you'll do:Lead and mentor 2x engineering...

  • Engineering Manager

    2 weeks ago

    Sydney, New South Wales, Australia PALO IT Full time $70,000 - $120,000 per year

    Who We AreWe are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.About Gen-e2While the market is still...

  • Engineering Manager

    23 hours ago

    Sydney, New South Wales, Australia Palo It Full time $120,000 - $180,000 per year

    Who We AreWe are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.About Gen-e2While the market is still...

  • Engineering Team Lead

    1 week ago

    Sydney, New South Wales, Australia Latitude IT Full time $120,000 - $180,000 per year

    Engineering Team LeadLocation:Sydney, CBD – HybridThe Opportunity:This high-growth fintech scale-up is revolutionising the digital payments space. Their API-first platform unites real-time rails with traditional methods, such as Direct Debit, BPAY, and FX, enabling seamless transactions and scalable payment experiences for millions of Australians.They're...

  • Service Desk Engineer

    1 week ago

    Sydney, New South Wales, Australia Canary IT Full time $60,000 - $120,000 per year

    Canary ITis seeking a skilled and customer-focusedService Desk Engineer Level 2to join our dynamic Managed Services Team.Canary IT is a national provider of Cloud & Data, Cyber Security, LS Retail on Microsoft Business Central, and Managed Services. We are proudly 26 years in business, with long time, trusting relationships with our customers, supplier...

  • Desktop support Engineer Win 10 migration/Hypercare support

    5 days ago

    Sydney NSW, Australia Total IT Global Full time $60,000 - $75,000 per year

    Total IT Global, a full-fledged managed IT service provider has crafted a niche in the End User Computing services arena by offering Nimble, innovative, and holistic managed IT solutions throughout the world serving international including well known organizations in different industries, over 112 countries with a direct presence in 21 countries. Working at...

  • Construction Engineer – Nights

    3 days ago

    Greater Sydney Area, Australia FIELD READY - THE CONSTRUCTION ENGINEER ACCELERATOR Full time $80,000 - $120,000 per year

    Construction Engineer – Night Shift (ABN)4–6-Month Contract | Sydney Metro | 3–5 nights/week (Sun–Thu)CompanyField Ready delivers utilities and civils projects across the Sydney Metro and partners with industry to build capable site teams.The RoleWe're seeking a hands-on Construction Engineer to supportnight worksacross utilities/civils sites. You'll...

  • IT Support Technician

    1 week ago

    Sydney, Australia Milestone IT Full time

    Immediate start - Seven Hills-Sydney - Excellent career progression Are you a skilled Technical Support Engineer with a passion for problem-solving and a knack for providing exceptional support? Join our client in their dynamic team in the manufacturing industry and be a pivotal part of supporting their success! **About Us**: Milestone IT is partnering...

  • Network Infrastructure Engineer

    3 days ago

    Sydney, New South Wales, Australia EOS IT Solutions Full time $80,000 - $120,000 per year

    Our CompanyEOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along...

  • Cloud Engineer

    1 day ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time $120,000 - $180,000 per year

    We are seeking a highly skilled and motivated Cloud Engineer. You will be responsible for designing, implementing, and managing cloud infrastructure for our clients.RequirementsBachelor's degree in Computer Science, Engineering or related field, or equivalent work experience. Minimum 7+ years of experience working as a Cloud Engineer or in a similar role....