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File Management Clerks and Paralegals

2 weeks ago

Toowoomba, Queensland, Australia Patterson & Co Family Law Full time $60,000 - $80,000 per year

Patterson & Co Family Law are growing We are on the lookout for multiple File Management Clerks and Paralegals to join our supportive, client-focused team in the heart of Toowoomba. These roles are ideal for law or business students seeking meaningful, hands-on experience in a professional and purpose-driven environment.

What we offer

  • Immediate start available

  • Competitive, experience-based remuneration

  • Career progression opportunities

  • Ongoing mentoring and skill development

  • Flexibility around study or family commitments

  • A supportive team environment where your contribution matters

  • A genuinely meaningful role - our work changes lives, and yours will help make that happen

About us

Patterson & Co Family Law are a boutique family law firm in the heart of Toowoomba City (QLD). We are dedicated to providing exceptional legal services to individuals and families facing complex family law challenges.

We understand that every family is unique, and navigating family law matters can be deeply personal and challenging. Our approach is designed to provide our clients with compassionate, expert guidance while ensuring the best possible outcome for their specific situation.

We similarly believe that every individual is unique and are therefore committed to ensuring a workplace that is supportive and collaborative with a focus on fostering professional fulfillment and genuine care for both our clients and one another.

About the roles

FILE MANAGEMENT CLERK

As a File Management Clerk, you will play a vital part in keeping our practice running smoothly, both behind the scenes and in client-facing interactions.

Your responsibilities will include:

  • Creating and maintaining client files, including organising digital court documents, indexing client records, filing, and archiving (we operate almost exclusively with digital files wherever possible)

  • Scanning, indexing, and saving documents into our practice management software (Smokeball)

  • Managing calendars by booking client appointments, diarising court dates, and scheduling internal meetings

  • Supporting the team with data entry, administrative tasks, and general office upkeep

  • Greeting clients and visitors with warmth and professionalism

  • Answering incoming calls and providing a calm, friendly first point of contact

  • Collaborating with the wider team to ensure client files and timelines are accurate and up to date

  • Prioritising client care and upholding ethical, professional standards

PARALEGAL

As a Paralegal, you will work closely with our legal team to assist in delivering exceptional client outcomes. This role is ideal for someone with a developing interest in family law who wants to gain valuable experience supporting solicitors on a range of complex matters.

Your responsibilities will include:

  • Drafting and preparing legal documents and correspondence

  • Conducting legal research and assisting with case preparation

  • Reviewing and managing disclosure materials

  • Assisting in preparing matters for court, mediation, and settlement negotiations

  • Liaising with clients, counsel, and other professionals

  • Monitoring deadlines and ensuring procedural steps are met

  • Assisting with file management, document indexing, and general legal admin

  • Recording time spent on tasks accurately

About you

For File Management Clerks, no legal experience is required. Whilst a background in legal support or administration is preferred, it is not essential.

For both roles, we are looking for individuals with a strong work ethic, excellent communication skills, a willingness to learn, and a positive attitude. We are especially interested in applicants who are:

  • Friendly and confident on the phone and in person

  • Highly organised with strong attention to detail

  • Technologically savvy and open to learning new systems (we use several software tools to streamline our work)

  • Able to manage their time efficiently and collaborate with others to ensure outcomes are achieved

  • Capable of working independently and taking initiative

  • Team players who enjoy being helpful and keeping things running smoothly

  • Discreet and professional in all dealings

  • Proficient in Microsoft Office, particularly Outlook and Word

For Paralegals, the following is also required:

  • Previous experience in legal support, administration or academics

  • Strong written and verbal communication skills

  • Legal research and analytical skills

  • An understanding of court processes and legal documentation (preferred but not essential)

  • Confidence managing competing deadlines and complex information

We welcome applications from university students, career changers, and all others who think either one or both of the roles would be a great fit. Whilst our preference is that the roles are full time, we are willing to consider part-time applicants who are available to work at least three days per week (e.g. three full days or four to five part days to suit school hours).

Full Australian working rights and availability to work from our Toowoomba office are essential.

How to apply

To apply, please send your resume and a one-page cover letter outlining your suitability either through the "Apply" button on SEEK, or by way of email to our Business Manager, Courtney Patterson at ********

We look forward to hearing from you