Scenario Testing

Overview

The Scenario Testing and Control Lead designs, implements, and oversees CPS 230–aligned scenario testing to ensure critical operations can be maintained within tolerance levels. The role develops realistic test cases, validates MSLs, strengthens operational resilience, and supports business continuity planning and risk assessments.

• Hybrid working conditions
• Drive strong governance and collaboration

Key Accountabilities and main responsibilities

Strategic Focus

• Lead CPS 230–aligned scenario testing programs that reflect risk appetite and resilience goals.
• Translate regulatory expectations into clear, actionable testing plans.
• Support ongoing maintenance of the BCM framework.
• Work with business units to identify critical processes and disruption impacts.
• Contribute to risk and control frameworks, including RACMs.
• Design user journey and process-based scenarios with functional and control validations.
• Build strong relationships with internal and external stakeholders.
• Deliver high-quality outcomes in a fast-moving and complex environment.

Operational Risk Management / Resilience

• Establish and maintain MSLs for critical operations and service providers.
• Embed resilience into processes, systems, and service delivery models.
• Develop detailed scenario test cases and validate control effectiveness and user experience.
• Use scenario analysis to anticipate operational impacts and support contingency planning.
• Support teams in delivering effective scenario testing across critical processes.
• Create role-based access tests.
• Analyse results, identify defects, and drive remediation.
• Provide guidance and training on scenario testing, MSLs, and operational risk practices.
• Influence teams to adopt proactive resilience and governance approaches.
• Contribute to operational resilience reporting and dashboards.
• Provide input to process mapping on risk and control updates.
• Ensure compliance with CPS 230 and internal processes.

Governance & Risk

• Maintain governance over all scenario testing documentation, approvals, and reporting.
• Monitor compliance with CPS 230 and escalate issues appropriately.
• Meet internal and regulatory requirements for operational risk and business continuity.
• Work with all lines of risk to support the Operating Resilience Model.
• Promote strong risk awareness and compliance culture.
• Support resilience and CPS 230 training programs.
• Stay informed on regulatory changes and emerging risks.
• Comply with privacy requirements.
  Duties may adjust as business needs evolve.

Experience & Personal Attributes

• Experience in operational risk, business continuity, or resilience roles.
• Strong understanding of CPS 230 and related prudential standards.
• Experience designing and executing scenario testing programs.
• Knowledge of service provider risk.
• Strong stakeholder engagement and communication skills.
• Ability to collaborate and influence across teams.
• Strong organisational skills with ability to manage competing priorities.
• Clear, concise communication skills.
• Analytical, detail-focused, and strong problem-solver.
  Proactive and committed to continuous improvement.

Some of Our Employment Benefits

• Flexible working – enjoy the balance of working from home and the office.

• A range of leave options – including Purchased Leave, Parental Leave, Volunteer Leave, Wellbeing Leave

• Employee Recognition Program – celebrating individuals who bring our values to life.

• Talent Referral Program – rewarding you for helping us find great talent.

• Salary sacrificing options via superannuation.

• Employee Assistance Program – confidential support for you and your family.

• Learning & Development – self-paced learning, educational assistance, and career growth opportunities.

• Employee discounts – access special offers and rates from partners including Bupa and Microsoft.

• Novated car leasing – flexible options to make driving more affordable.

Culture @ MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background/police screening check prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.