Senior Project Manager
2 days ago
At NRI, we don't just deliver technology—we deliver transformation. Backed by global reach and local expertise, we partner with clients to provide end-to-end digital solutions that drive innovation and business success.
We are seeking a highly capable and motivated Project Manager to lead Salesforce-led digital transformation projects, with exposure to SAP and Oracle initiatives. This role will see you managing project planning and execution, coordinating cross-functional teams, and ensuring project outcomes align with client objectives, timelines, and budgets.
Key Responsibilities
- Lead end-to-end delivery of Salesforce (primary) and SAP/Oracle (secondary) transformation projects.
- Develop and manage project plans, schedules, milestones, and resource allocations.
- Translate business requirements into actionable project deliverables.
- Coordinate multidisciplinary teams, including developers, testers, and client stakeholders.
- Oversee project governance, financials, reporting, risk management, and contingency planning.
- Drive continuous improvement and innovation in delivery practices.
- Prepare and maintain documentation including solution designs, reconciliation, and executive reporting.
- Ensure visibility of progress, value-add outcomes, risks, and blockers across all communications.
Skills, Experience & Qualifications
Mandatory:
- Minimum 5 years of Salesforce implementation experience.
- Strong hands-on experience using Jira, including setup, dashboards, and reporting.
- Proven commercial acumen — managing cost, pricing, profitability, and extensions.
Technical & Professional
- Strong understanding of project management methodologies (Agile and Waterfall).
- In-depth knowledge of Salesforce platform capabilities.
- Experience delivering CX-focused Salesforce projects – Sales Cloud, Service Cloud, Experience Cloud, CPQ/RCA.
- Demonstrated ability to manage complex stakeholder environments and mitigate project risks.
- Strong communication, leadership, and organisational skills.
- Experience in digital transformation or enterprise-scale projects within consulting or professional services environments.
- Experience contributing to business development, resource planning, and pricing.
Why Join NRI?
- Be part of a global brand with local decision-making power.
- Work on high-impact Salesforce and enterprise transformation projects.
- Collaborative culture driven by innovation and excellence.
- Opportunities for career growth and development in a dynamic digital services environment.
Ready to lead transformation?
Apply now or connect with us to learn more about joining NRI's growing team of digital innovators.
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