Retail Manager

2 weeks ago

Melbourne, Victoria, Australia Savills Pty Ltd Full time $90,000 - $120,000 per year

About Savills

At Savills Australia you will help shape the future of the Australian property market. You will do so as a member of a property services firm with an unparalleled reputation for excellence. Globally, Savills has been introducing innovations to market and delivering exceptional service to clients for over 150 years.

About the Role

A unique opportunity exists for a full time Retail Manager to join our high-performing and dynamic Centre Management team. Add value by partnering with retailers, providing strategic oversight and leadership as 2IC to the Centre Manager.

Role Responsibilities

  • Develop positive connections with strong performing retailers within the centre and work with retailers that have trading issues
  • Ensure tenants comply with Centre rules along with the terms of their leases, licenses and permitted use
  • Promptly respond to customer/tenant queries and complaints
  • Conduct regular Centre walks, engage with tenants and customers proactively identifying or resolving critical issues
  • Participate in annual budgets and monthly forecasting, reporting regularly on centre performance, new initiatives and other pertinent issues
  • Manage tenant direct income and expenses
  • Deliver the best customer experience and presentation standards in the centre
  • Initiate changes to improve shopping centre service level offering

The Successful Candidate

  • Extensive knowledge/experience in the retail industry
  • Experience in Shopping Centre Management, either as a Centre Manager or senior Retail Manager
  • Strong retailer focus and business partnering skills
  • Advanced negotiating skills and strong financial acumen
  • Excellent leadership and team management skills

If property is your passion, Savills is all about the people behind the property. Sound like you?

To apply please click on the "Apply" button below and complete our online application form.

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