Business Operations

2 weeks ago

Sydney, New South Wales, Australia Brainfish Full time $104,000 - $130,878 per year

Brainfish is redefining the future of AI customer experience with next-generation Ambient AI agents that leverage computer vision and contextual intelligence to provide seamless, automated assistance for software products. Our technology goes beyond traditional chatbots, creating intuitive, real-time AI support experiences for businesses worldwide.

We've raised A$10M pre-Series A and are looking for our first Business Operations hire. Whether you're an ambitious associate hungry to accelerate your career, or a seasoned operator looking to step into a high-visibility role, this is your chance to work directly with founders and investors at the center of a fast-growing AI company.

What You'll Do

  • Own investor communications
    : Take charge of monthly updates, reporting, and board decks that shape how investors see Brainfish.
  • Build systems for scale
    : Design and run the operating cadence (leadership meetings, OKRs, offsites) that keep our global team aligned.
  • Drive business operations
    : Lead contract and compliance workflows, making sure deals move quickly and Brainfish stays on top of obligations.
  • Multiply founder impact
    : Partner with the CEO and CTO on their highest-leverage priorities - from shaping presentations to ensuring strategic initiatives land.
  • Run special projects
    : Dive into high-impact opportunities in sales, product, or partnerships, taking ideas from zero to one.

What We're Looking For

  • Associate level: 2-4 years in consulting, startups, strategy, or BizOps; sharp, fast learner
  • Manager level: 5-7+ years in BizOps, strategy, or finance at a startup/scale-up
  • Strong communicator - crisp writing, sharp decks, clear follow-through
  • A builder who thrives in fast-paced, ambiguous environments
    and enjoys making things run better.
  • Detail-oriented when it comes to contracts and compliance, but comfortable zooming out to see the big picture.

What's in it for you

  • Competitive salary + meaningful equity (ESOP).
  • Direct exposure to founders, investors, and leadership team
  • Hybrid/in-person model: flexible work with regular in-person collaboration in Sydney
  • Exposure across investors, sales, product, and operations in one role
  • Clear growth pathways

Your success in this role will directly influence company growth and team satisfaction. If you enjoy being part of a dynamic environment that fosters creativity and innovation, we would love to hear from you.

We're excited to see the unique qualities and perspectives you can bring to our team.

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