Management Support Officer

About Anglicare:

At
Anglicare SQ
, we believe everyone has a story. With a
150
-
year heritage
, Anglicare Southern Queensland is a not-for-profit health and community service provider committed to supporting the diverse communities of Queensland.

About the role:

The overall purpose of the
Management Support Officer
is to provide management support to each Group Manager in a timely and efficient manner, with minimal supervision. The role will include the provision of tasks of a confidential nature and involves juggling multiple priorities at a time while maintaining a high level of communication with the relevant stakeholders. This role is a permanent part-time position, working 4 days per week. This role has a hybrid working arrangement.

• Ensure the efficient management of the Group Manager's emails, appointments, diaries, travel and meeting/workshop preparatory arrangements including venue bookings, travel and accommodation requirements, collation of meeting papers.
• Provide management support as requested including, but not limited to preparation, copying and presentation of letters, memos, reports, agendas, minutes, newsletters, etc.
• Monitor and ensure all incoming correspondence/documentation is received and logged as required and outgoing correspondence/documentation is appropriately formatted, signed off and distributed in an accurate and timely manner.
• Ensure enquiries are addressed efficiently and effectively providing accurate information within the scope of the position or co-ordinating messages and referral to relevant staff.
• Update and maintain relevant Service Delivery stream's SharePoint pages within Connect (intranet) and upload documents to SharePoint as required.
• Develop, maintain and evaluate appropriate and reliable administrative systems for the timely and accurate management of hard copy and electronic documents and information within Microsoft Teams.
• Reconcile credit card expenses and invoices via Anglicare SQ systems.
• Provide advice and information to the organisation in relation to specific areas of responsibility.
• Provide professional first point of contact/reception service to internal and external customers, either directly or over the telephone.
• In consultation with the immediate supervisor, monitor workloads, provide assistance and act as a resource to other administrative staff as required.
• Develop, implement and evaluate administrative systems to meet organisational needs.
• Provide support with information systems and technology.

About you:

• Demonstrated ability to establish and maintain effective working relationships within and across busy multidisciplinary teams and with external stakeholders.
• Proficient time management skills and ability to prioritise workloads.
• Adaptive and accepting of new ideas, and a willingness to approach new challenges and adjust plans to meet new priorities.
• Demonstrated effective interpersonal and written communication skills with attention to detail.
• Demonstrated experience in general office administration including sound knowledge and use of computer software packages, e.g. Microsoft Office suite and database applications, Procura, arranging meetings, appointments and seminars/workshops.
• Willingness to commit to Anglicare SQs vision, mission and values.
• Highly desirable:
• Experience working in the aged care sector and/or social services sector, is highly desirable.
• Working knowledge of guidelines and statutory requirements relevant to Anglicare SQ services,
• or ability to acquire quickly.
• Qualification in Administration, Business or a related discipline to Diploma level or working
• towards same.
• Demonstrated skills and experience in development, implementation and evaluation of
• administrative systems.

Role Requirements:

• Current National Police Check

Why Join Anglicare?

• Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
• Enjoy the potential tax savings of a Novated Car Lease.
• Employee Discounts at some of Australia's leading retailers.
• 6% Bupa Health Insurance Discount.
• Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
• Opportunities to purchase additional annual leave.
• Pastoral Care Support & Employee Assistance Programs.
• Free annual Flu vaccinations.

Application process:

Please apply online and attach a copy of your current resume.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.