Business Analyst

Join the team at Metro Tasmania – Your Career in Motion

At Metro, we work to keep Tassie moving – we've been connecting people and communities for over 60 years.

As the largest Tasmanian-owned public transport company, we're all about providing our customers with bus journeys that matter in this ever-growing, beautiful state of ours. And we're seeking a team of passionate people to get the job done.

About Metro Tasmania

As the largest Tasmanian owned passenger transport company, Metro take pride in connecting people and communities across the region.

We are an evolving business, and our future looks bright with the introduction of innovative and sustainable projects that continue to reduce our carbon footprint and work towards the Tasmanian government plan to ensure net zero emissions by 2030.

We have a diverse team of more than 500 people across the state who work hard to deliver exceptional public transport services and positively impact the lives of our customers.

About the working experience

At Metro we value our people, if you value meaningful work and the opportunity to make a difference in communities, business and team this is the position for you We have a great working culture that we are always striving to improve and a workplace that values the input of all its people.

We offer:

• Excellent training and professional development opportunities.
• Great workplace with free onsite parking and bus travel
• Onsite café, meal room and other recreational facilities
• Personalised wellbeing program with one-on-one consultation with qualified personnel that covers a range of topics.
• Health and wellbeing support including an EAP, onsite physio and health checks.
• An exciting calendar of events that recognises the diversity of our organisation.

About the Opportunity

At Metro we are committed to making the journey better for all Tasmanians. We are delivering a bold program of transformation, and we are looking for an experienced Business Analyst to play a vital role in the implementation of intelligent transport system initiatives.

Reporting to the Senior Project Manager, you will work closely with cross-functional teams and stakeholders on defining and documenting business needs, workflows, and processes together with using insights and data to drive decision-making and shape the future operating model.  You will be able to translate complex requirements into actionable recommendations and clear documentation, ensuring business outcomes are aligned with user and operational needs. This is a fixed term contract role until 30 June 2027.

About you

The ideal candidate will be analytical and collaborative – a problem solver who enjoys untangling complexity and delivering clarity.

You will have:

• Strong interpersonal, communication and influencing skills with proven ability to engage diverse stakeholders and negotiate complex issues.
• Experience with business process modelling using BPMN or similar methodologies.
• An understanding of and demonstrated application of BABoK.
• Demonstrated ability to adapt to new technologies, practices and processes, and a growth mindset for digital transformation.
• Ability to create insightful reports, dashboards and presentations to support decision making.
• At least 3 years of experience in a similar role.

How to apply

To obtain a position description or for further information regarding the role please email 

How to apply, click "Apply Now". Please include a cover letter outlining how your skillset aligns to the position.

It is a requirement to have full working rights to apply for the position. We are running an agile recruitment process will be interviewing as we receive suitable applications so apply early.

Metro Tasmania is an equal opportunity employer, promoting diversity and inclusion within our workforce.